Cashiers Adding Cash Back to Receipts Not Available
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select
- ACE: We are now sending zero due in value for cancelled items so that Ace can synchronize Quantity On Order values and ultimately improve the ordering experience.
- Office Manager Added FastSupport access from the Support window.
- Orgill: We added the Post Falls warehouse.
Corrections
- RockBot (D-64702): Addressed an issue where RockBot was not consistently loading when the server was rebooted.
- True Value (D-68147): Addressed an issue for stores using Afaria which prevented vendor communications and order placement from client workstations.
- ROMan: (D-68544): Address an issue which the NOSYNC functionality was no longer working.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select
- True Value: We can now communicate with True Value's new secured FTP server.
- ACE: We can now send orders to ACE's new OMS Ordering server.
- Hillman: We now support new catalog layout.
- Orgill: We added the Post Falls warehouse.
Corrections
- ROMan (D-61701, D-59428, and D-53919): Updated Transaction by Tender report queries to prevent discrepancies.
Corrected an issue where processing invoices would slow down the system.
Corrected an issue where printing to a DIB bin label did not work.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select
- Point of Sale: We now disable all other loyalty programs when enabling a new loyalty program.
- DIB: We now display a loyalty number prompt at the beginning of a sale, end of a sale, or both.
- True Value: We can now send the daily inventory file to True Value.
- EJD: We can now send the promotional (packet) number and retail price with the P/O data.
Corrections
- Point of Sale (D-55426, D-55270, D-33706): We addressed an issue where the CED was not reverting to the initial screen when clicking Cancel on the Lock screen.
We addressed an issue where returning an item with an ACE Rewards loyalty would cause an error when generating receipts.
We addressed an issue where incorrect tax groups caused rentals to not calculate tax.
- ROMan (D-55533, D-44832, D-56951, and D-56457): We addressed an issue where some variance codes were incorrectly loaded.
We addressed an issue where processing a new tender was causing end-of-day discrepancies.
We addressed an issue where an incorrect UOM was being displayed in the ROMan Add/Edit Product screen when the UOM description had special characters.
We addressed an issue where TV coupon prices were incorrectly changed to $0.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
Defects
- Point of Sale (D-54619, D-54628, and D-54611): We addressed an issue where the Quick Recall grid was slow to load.
We addressed an issue where POS was incorrectly adding a loyalty number to the current transaction when searching for a customer and exiting the search screen.
We addressed an issue where POS generated a Mismatch error resulting in end-of-day discrepancies.
- ROMan (D-54300, D-54407, and D-54654): We addressed an issue where the Rock Import tool was not updating alternate unit of measure retail.
We addressed an issue where the Rock Import tool was not auditing changes to Quantity on Hand, Standard Retail, and Unit of Measure.
We addressed an issue in Apply Payments that prevented adding a P/O Number to an invoice.
- EJD (D-54886): We addressed an issue where EJD Catalog Loads were not updating the Manufacturer Code or the Manufacturer SKU.
- ACE (D-54657): We addressed an issue where processing ACE Customer Hotsheets caused the system to stop responding.
- True Value (D-54061 and D-54710): We addressed an issue that prevented some products from being added to suggested ordering.
We addressed an issue in Open event ordering that included canceled items on a P/O.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
Defects
- TRU (D-54542): We addressed an issue where POS was not allowing users to add or update loyalty information.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
Defects
- Point of Sale (D-54379): We addressed an issue where POS was not applying customer price-level discounts.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
- ACE
- Wallace
We now support ACE Closed Loop Gift Cards that include new functions like activation adding value, balance inquiry, sale redemptions and returns.
We now support the new Wallace site for sending orders.
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
Defects
- Point of Sale (D-45442, D-43064, D-46667, D-48909, D-48840, D-49634, D-52890 and D-53886): We addressed an issue where POS was incorrectly applying price-level discount to non-discountable items.
We addressed an issue where POS failed to print signature data from Cayan.
We addressed a rounding issue at POS that caused an end-of-day discrepancy of one cent.
We addressed an issue where specific POS scenarios allowed users to delete open tickets with deposits.
We addressed an issue where POS allowed invoicing of repair tickets for a customer who was not approved.
We addressed an issue to prevent duplicate transaction receipt IDs.
We addressed an issue where the CED/POS would go out of sync when the line item display was disabled.
We addressed latency issues with POS and Genius 5.1.4.1 when finalizing the transaction and generating the receipt.
- ACE (D-45690, D-46796 and D-46770): We addressed an issue where the system failed to load ACE promotions due to a single quote in promo description.
We corrected an error on the Ace Rewards Enrollment form that listed North California instead of North Carolina.
We addressed an issue where the system was not applying Dynamic Promotions.
- DIB (D-48018, D-49398, D-50741, D-52582 and D-52811): We addressed an issue on the DIB Enrollment form to prevent partial date of birth entry and moved birth year underneath birth day.
We addressed an issue where direct invoices would not load if the P/O number was previously used for another vendor.
We addressed an issue where Send Retails from Roman was not working.
We addressed an issue where the Customer Enrollment file was sending zeros by default when the phone field was left blank.
We addressed an issue where the Due In date was incorrect in some screens after a P/O was generated.
- EJD (D-48460 and D-49591): We addressed an issue where the process of receiving invoices generated duplicate items when the received UPC was an alternate UPC.
We addressed an issue where adding EJD items from catalog did not include an alternate unit of measure.
- Blish (D-49596 and D-50783): We addressed an issue that excluded retails on Blish orders when the option to include retails was enabled.
We addressed an issue where a prefix P/O was appended to the purchase order number.
- TRU (D-54052): We addressed an issue where POS/QCA did not support TLS 1.1 or TLS 1.2.
- Roman (D-48549, D-48370, D-48841, D-49762, D-49715, D-51101, D-50857, D-51379, D-52535, D-52801, D-53664, D-53713, D-53686, D-53947 and D-53986): We addressed a communication issue with RBService.
We addressed an issue where P/O Cost and number of lines were inflated.
We addressed an issue where the adjustment report would incorrectly list 0.00 entries without making any changes.
We addressed an issue to now show a dollar sign on Returns and Net Sales on Returns By Department reports.
We removed Qty Available and Retail totals from the Location Range and Retails Locked for Receiving reports.
We addressed an issue where the Net Sales on Returns by Department report was incorrect.
We addressed an issue where specific scenarios in Rock Central would not generate statements.
We addressed an issue where POS would allow a user to make the purchasing unit of measure match an alternate unit of measure.
We added a new Discontinued Items By Vendor report that lists discontinued items without the discontinued date.
We addressed an issue where a user attempted to add a secondary vendor using an alternate UPC of an existing item and the system did not add the vendor.
We addressed an issue where the system would generate a runtime error when entering a very large adjustment amount.
We addressed an issue where the system would generate a runtime error when entering a very large payment amount in RockCentral.
We addressed an issue where the system would generate an incorrect error message when entering a negative payment.
We addressed an issue where the system would generate an error when opening the Inventory On Hand By Vendor report if it contained an item with a very large inventory quantity.
We addressed an issue where the system prevented users from changing the P/O number.
- Rentals (D-52584 and D-47167): We addressed an issue where an error was generated when attempting to do a partial Check In.
We addressed an issue where rentals failed to apply taxes on contract sales when the tax code was not a numeric value.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
Defects
- True Value (D-49381): We addressed an issue where the variable price was ignored.
- Point of Sale (D-48695, D-47288, and D-48000): We addressed an issue where the Cayan response did not include a payment type. There is now a report that lists transactions that contain Unknown payment types. The default payment type is Unknown.
We addressed an issue where the customer name was missing from the receipt when a credit card was used.
We addressed an issue where the approval code for EMV transactions was displaying an incorrect value.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
Defects
- EJD (D-48588 and D-48589 ): We now loading correct retail price from item file.
We addressed an issue where receiving was causing duplicate SKU
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
Defects
- ROMan (D-48369): We now display the correct Date Due In on DIB Promo Order Confirmation and Direct Ship Order Confirmation.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
Defects
- RockBot (D-48178): We addressed a timeout error that occurred when executing the end of day task from RockBot.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
Defects
- DIB Warehouse Balance Files (D-45088): We addressed an issue that prevented Warehouse Balance files from downloading.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
- RockSolid
We changed the notifications that alert stores that are approaching the 10GB limit. The system will now only display these messages when the database size is greater than or equal to 7 GB.
Defects
- ACE Point of Sale (D-45088): We addressed an issue on ACE enrollment form where a state was misspelled.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
- RockSolid
We added new notifications that display when signing in to POS and ROMan to alert stores that are approaching the 10GB limit.
- Cayan
The line item display now handles quantities up to 999.
The line item display now handles decimal quantities by using whole numeric values.
Defects
- Rentals (D-45113): We addressed an issue where rentals were allowing reservations to overlap when the date out was changed on an existing reservation.
- ROMan (D-45089, B-44685, D-44184, and D-44131 ): We addressed an issue where ROMan was crashing due to the connection being lost during the receiving process.
We addressed an issue where ROMan was not removing sales history from the old item after a merge.
We addressed a communication issue with the Bostwick new server.
We addressed an issue in the Physical Count Variance report where if an item was edited multiple times in the selected period, it only showed the last time the item was updated.
- Point of Sale (D-45088, D-44548, D-44057, D-37820, D-44348 and D-45443): We addressed an issue where tax was not recorded when connection was lost while transitioning to Tender screen.
We addressed an issue where POS was showing intermittent error when writing to receipt log.
We addressed an issue that was allowing a transaction discount when a coupon existed, but the transaction total was $0.
We addressed an issue where the End of Day Debit and Credit would not balance when processing a NET1 payment greater than the balance.
We addressed an issue to prevent the Element Not Found warning message from writing to ERR.LOG.
We addressed an issue that was preventing some computers from adding value to gift cards.
- RockCentral (D-42061): We addressed an issue that was preventing RockCentral from being installed on Windows Server 2016.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
- DIB
We added a RockBot task to send Loyalty Customers Data.
Defects
- Point of Sale ( D-44566): We addressed an issue where POS was displaying valid CVV/AVS messages as errors.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
- ACE
We added support for BOGO Type 4 drop-ship SKUs.
We now support returns with Instant Savings.
- DIB
We now support capturing and sending the following Rewards Customer fields: Veteran, Group 2, and Group 3.
We added support for generating sent purchase orders from the DIB Promo Order Confirmation file.
- Orgill
We now enforce a maximum order limit for promotional orders.
- Cayan
We have enabled TLS (Transport Layer Security) 1.1 and 1.2. TLS is a cryptographic protocol designed for communication security.
Defects
- ACE (D-43977 and D-41382): We addressed an issue where the DP sale in POS had conflicts with other DP promotions.
We addressed an issue where POS added duplicate instant savings.
- ROMan (D-40032 and D-39824): We addressed an issue where Loyalty Label was superimposed on function keys, preventing users from viewing all available function keys.
We addressed an issue where RockReports would not clear the previous date selection when user went back to change dates.
- Point of Sale (D-43547, D-43401, D-39979 and D-43431): We addressed an issue where the date last sold was including transaction types other than Sale.
We addressed an issue where the customer code was not always added when loading a previous transaction into a new sale.
We addressed an issue where cash back was not displaying correctly when entering a check amount greater than the balance.
We addressed an issue where an unexpected error was displayed when attempting to delete all ship addresses.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
- Cayan
We now support TLS 1.2.
We now display CVV/AVS warnings for approved manual payments that may be questionable or may represent a fraud risk optionally allowing cashiers to immediately void the payment.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
- ACE
We have converted the existing In Store Pickup RockBot task from three times a day to hourly.
- DIB
We now support generating P/Os from the Drop-Ship Order Confirmation file.
- True Value
We now support National Lookup search even after a local matching record was found.
Defects
- ACE (D-42057 and D-41712): We addressed an issue where the sale price was incorrect when multiple items from the same BOGO promotion were added to the transaction.
We addressed an issue where unsupported characters were sent to ACE in the nightly retail data.
- DIB (D-42336): We addressed an issue where deleting an item on pending P/O skipped a line.
- True Value (D-42338): We addressed an issue where cost was calculated for the Gift Card item type.
- RepeatRewards (D-40312 and D-40413): We corrected an issue where long loyalty numbers were not completely visible.
We corrected an issue where deleted or suspended members were allowed to be added or assigned to existing customers from ROMan.
- Roman (D-41914 and D-42752): We corrected an issue where the desired gross margin value was calculated incorrectly in Quick Maintenance.
We corrected an issue where Rock Import incorrectly changed the default selling UOM.
- Point of Sale (D-42835): We addressed an issue that allowed a cashier to make POS changes after cancelling a credit card request to Cayan CED, even when the device was still attempting to process a credit card payment.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
- ACE
We now support Ace BOGO promotions. Activating the BOGO promotions will require Hotsheets to be respooled by the Ace Care Center (800-777-6797, option 9) once 5.29 is installed.
Defects
- ACE (D-41363, D-39740, D-40132, D-39629, D-41176, D-40171, D-41686, D-41992, D-42258, and D-42747):
We addressed an issue where the Ace Dynamic Promotion type 10 limit value was not captured.We addressed an issue where the Ace Rewards prompt was superimposed on all applications.
We made modifications to prevent the re-order quantity from becoming negative.
We addressed an issue where the Customer Information section was hidden after a loyalty customer was pulled into POS.
We made modifications to ensure focus returns to the Product Search box after closing all Ace Rewards or Online Enrollment prompts.
We addressed issues that occurred when processing an A/R sale after enrolling a new Ace Rewards customer.
We made modifications to prevent the instant savings quantity from going out of sync from the qualifying item.
We addressed an issue where POS would not automatically add a gift card SKU on Type 10 promotions when multiple items from the same promotion were present on the transaction.
We addressed an issue where POS was not applying BOGO discounts when multiple items form the same promotion were added to the transaction. We also addressed an issue where POS was not applying BOGO discounts when an item was already discounted by another promotion. To use this feature, you must set the ACE DP Multiple Discount box to Y. To access this preference in ROMan, click Utilities, Preferences, Other, and select ACE.
We addressed an issue where POS was applying a BOGO discount to items outside of the promotion.
We addressed an issue where POS was not applying BOGO discount due to an internal error.
- DIB (D-41394, D-40281, D-40634, D-39741, and D-41175):
We addressed an issue where, in some cases, the loyalty numbers for records in the nightly retail file were sent in lowercase.We addressed an issue where, in some cases, catalog refresh was failing due to a file not having the expected extension.
We addressed an issue where the RockBot Customer Task would not execute.
We addressed an issue where users were unable to enter loyalty numbers greater than 10 characters.
We addressed a Cost of Goods Sold discrepancy issue between End of Day and Sales reports.
- True Value (D-40273): We addressed an issue where ESN settings were removed after a major install.
- RepeatRewards (D-40531): We corrected an issue where the country was not displaying for existing members.
- Point of Sale (D-40951): We addressed an issue where POS would not allow users to tender if a RepeatRewards certificate value was greater than or equal to the transaction total.
- Rock Central (D-40693 and D-39628): We addressed an issue where customer records were failing to upload to Rock Central.
We addressed an issue where generating statements on a large database would fail.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
Defects
- Rock Central (D-40693, D-40769): We corrected a Rock Central error that was generated while syncing customer data.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
- ACE
Stores can now enroll customers electronically from either POS or ROMan.
We modified receipts to hide loyalty customers' addresses.
- DIB
Stores can now enroll customers and send the corresponding data to DIB electronically.
We now prevent DIB site migrations for new DIB stores.
Kits are now excluded from retail data.
- Net1
We now support MasterCard expanded bin 2 ranges on Net1 legacy platform.
- Repeat Rewards
Stores are now able enter up to 16 alphanumeric characters for the repeat rewards number.
Defects
- ACE Rewards (D38643, D-40171): We addressed an issue that was attempting to create a remote directory when uploading nightly rewards data.
We addressed an issue where POS was displaying a rewards member signup error message after an AR sale
- DoIt Best CDPO (D-36758): We addressed an issue that was changing the order type of a Customer Direct P/O (CDPO) if the user inadvertently changed the vendor to a non-electronic vendor after creating the CDPO.
- DoIt Best P/O from Promo (D38811): We addressed an issue where generating a Promotional Order created a P/O number that contained more than 10 characters.
- True Value Daily Data (D-37140): We addressed an issue that was creating duplicate or incomplete records in the daily retail file.
- Repeat Rewards (D-40025): We addressed an issue to include all items (including RR promotions and Certificates) to the item buckets when data is sent to Repeat Rewards.
- Reports (D-39086, D-38887 and D-37614): We addressed an issue where an error was displaying on some computers while attempting to email statements.
We addressed an issue where totals were being overstated on Salesperson reports.
We corrected an issue that was causing incorrect data to display on the Buying Report Sorted by Vendor SKU and the Buying Report Sorted by Manufacturer Number.
- Office Manager Bid Price (D-38888): We corrected an issue that was causing incorrect margin and average cost values to display when selecting an alternate unit of measure.
- Office Manager Item Merge (D-34246): We addressed an issue where item history was lost after merging items.
- Purchase Order (D-38229 and D-38184): We addressed an issue where generating purchase orders using sales history was not including items when the vendor was not the primary vendor, even if Use Alternate Vendor was selected.
We corrected an issue where the default generation method for creating purchase orders was set to Create Empty Purchase Order instead of the last selected generation method.
- POS Genius Signature (D-37284): We added a more informative prompt that displays when the Genius device is not ready to transition to customer signature for invoice transactions.
- POS Window (D-36527): We disabled the F2 Damage option for cashiers who do not have the necessary security clearance.
Click here if you need instructions on how to run a Feature Pack
General Release Information
This release addresses reported delays between transactions and a cosmetic issue relating to True Value Rewards.
- Point Of Sale (D-39082, D-38834): We addressed reports of significant delays between POS transactions.
We addressed a display issue for True Value rewards.
Defects
Click here if you need instructions on how to run a Feature Pack
General Release Information
This release adds performance enhancements at POS and addresses Report related issues.
- Point Of Sale (D-38808, D-38794): We improved the speed between transactions when generating the next transaction number.
- Reports (D-38812): We addressed an issue with the Physical Count Variance Report that prevented it from being displayed.
Defects
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
- ACE
Sent POS data is no longer case-sensitive.
We added online validation of Ace HH and DP coupons.
- DIB
We added DIB Status to the Product customer report and Quick Maintenance - Products report to facilitate management of CWO/Discontinued items.
- RepeatRewards
We are implementing RepeatRewards gift card redemption when Genius is disabled.
- RockSolid
We are now rolling over identified accumulating log files on either a monthly or yearly basis.
- Cayan
We are now masking the card expiration date for American Express transactions.
Defects
- Ace Rewards (D-37248) : We addressed an issue that prevented the scheduled Send Ace Retail Data job from executing in RockBot.
- Office Manager (D-36815): We corrected an issue that prevented the Alternate UOM grid items from being highlighted when users clicked the corresponding Enter or Delete buttons.
- Purchase Orders (D-37139, D-37256, and D-36727): We addressed an issue that caused non-invoiced/non-received items to show up in the Electronic Invoice window.
We corrected an issue that prevented items that had a large quantity on hand from being added to a P/O item.
We addressed an issue that occurred when P/O items were deleted after manually moving columns.
- Reports (D-36771, D-36625, and D-36626): We corrected screen layout and export issues related to the Physical Count Variance report.
We addressed an issue with the EOD Sales report that prevented a specific register's monthly totals from displaying.
We addressed an issue with the Daily Checks Received report on finished layaway sale transactions.
- Point of Sale (D-38182) : We addressed an issue when clicking Yes at the 'Non-Cash Tender greater than zero' prompt that prevented proper cash back when the change due was between .01 and .09 cents.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
- ACE
We made modifications to ensure that sent retail data is reported correctly.
- BB
We made modifications to support Bostwick Braun's updated catalog load layout.
- DIB
We added full support for RSC to Customer Direct Orders, including generating orders from POS and ROMan, as well as managing pending orders, exceptions, and shipment tracking.
- EJD
We added full integration with Emry Jensen Distributors (EJD), including purchase orders, invoices, item maintenance, and catalog refresh.
- Pole Displays
We added support for specifying and configuring new pole display types.
- Reports
We added the following reports:
- Customer Direct Orders - Audit by Date Range
- Customer Direct Orders - Exceptions
- Customer Direct Orders - Pending
- Customer Direct Orders by PO Number - Outstanding
Defects
- ACE Rewards (D-34436) : We addressed an issue that resulted in customers always being added when processing ACE Rewards hot sheets.
- DIB Purchase Orders (D-35066): We addressed an issue that potentially resulted in duplicate P/O lines being generated and sent for fulfillment.
- Office Manager Product Merge (D-35040): We addressed an issue that resulted in an operation timeout when attempting to merge products.
- Office Manager Received Files (D-35067): We addressed an issue that resulted in a runtime error when opening received files with invalid saved grid values.
- POS Authorized PO (D-34611): We addressed an issue in which the authorized purchaser kept adding itself when tendering an invoice, even when a P/O was not required.
- Rentals (D-34432): We corrected an issue with the rental penalty calculation.
- RepeatRewards (D-34612): We addressed an issue in which the RepeatRewards promotion value kept increasing due to a percent over cost setting.
- Reports (D-344310 and D-36505): We addressed an issue with Custom Report Audits not printing the New Value Field.
We addressed an issue that prevented debit tenders from being displayed on the Transaction By Tender and Transaction By Tender ALL reports.
- Reports Labels (D-34840 and D-34725): We addressed an issue in which sheet labels were unexpectedly adding a leading zero.
We addressed an issue in which price labels printed the bulk price with an additional unit of measure.
- True Value (D-34434, D-35119, and D-35215): We corrected an issue that prevented PTZ files from being sent to True Value.
We addressed an issue that resulted in an out of memory exception when processing PCBIG files on systems that have blank department codes.
We addressed an issue that prevented individual updates to the sub-class during Tier Maintenance processing.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
- Cayan
We added a preference that disable the pre-status ping when retrieving the Genius device status. The pre-status ping is off by default.
We aligned the (Genius and Manual) Gift Card Redemption response to behave consistently when the requested amount is greater than the remaining gift card balance.
We added a new user-editable numeric Terminal ID that uniquely identifies the terminal to the processor.
- DIB
We modified the Sync process to accommodate the migration of the member's mailbox from Connect Enterprise to Sterling Integration.
We created a new report: Products by Manufacturer Code and Monthly Sales History. This report allows users to filter by manufacturer code instead of by name.
- Orgill
We updated the communication library used for Orgill catalog refresh and warehouse inventory.
- Rental
The rental item (RT) has an attribute change that now allows the selected department margin to set the costs at POS and ultimately report accurately based on the specified margin.
- Reports
We created a new report: Open Invoice Report. This report tracks outstanding invoices, finance charges, and unallocated payments to see what each customer owes.
We modified the Physical Count Variance report to display sub-totals and grand totals for Average Cost Variance to better recognize the areas of Cost Variance that require the greatest attention.
We modified the formatting of the Retail field in the Products Added By Date Range report to show the $ symbol for each line item.
- United
We corrected the United PO Order Item Record ID specified at the line-detail level so that the orders can be processed without manual intervention.
Defects
- Apply Payments - (D-33874): Addressed an issue with Apply Payments in which an unexpected increased Pending payment amount caused statement discrepancies.
- Cayan - Gift Cards (D-30590): Addressed the following gift card-related issues:
Added logic to prevent token-based refunds on manual gift card transactions.
Added logic that ensures active gift cards must also have Ace Rewards enabled.
Added logic that ensures active RepeatRewards gift cards must also have RepeatRewards enabled.
- DIB - File Maintenance (D-34007): Addressed an issue where file maintenance was reporting a member ID discrepancy when non-specific member files were processed.
- Multi-Store (D-30452, D-31407, D-33479 and D-32159): Addressed an issue to prevent adders and kits from being included in inventory transfers.
Addressed an issue that prevented editing of PTA payments from stores other than the main store or Rock Central.
Addressed an issue that prevented emailing all statements once an error was encountered during the process.
Addressed an issue with email statements generated at Rock Central when customer codes have different cases. Evaluation of the customer codes is now case-insensitive.
- Office Manager - Add/Edit Customer (D-23457): Addressed an issue when attempting to save after adding a new customer using a code that has already been assigned.
- POS - Ace Rewards (D-30586 and D-33488): Addressed issues to prevent DP 10 Promo adders from being listed twice in the POS grid.
- Addressed an issue caused when Ace dynamic Promotions (type 10) are combined when more than one is added in the sale. Each DP 10 will be restricted to a maximum quantity of one for each line item.
- POS Cash Drawer (D-33579): Addressed an issue that prevented the cash drawer from opening on split tenders involving credit cards.
- POS - Layaways (D-32935 and D-32937): Addressed an issue in which the amount applied was not showing up on layaway reports.
Addressed an issue preventing layaway check payments from being displayed on the Daily Checks Received report.
- POS - Open Tickets and Repairs (D-30716 and D-31768): Addressed an issue that caused the Transaction Total amount to be incorrect after creating an open ticket and applying deposits.
Addressed an issue that caused a journal entry imbalance when a recalled open repair ticket that had deposits was finalized as a regular sale.
- POS - RepeatRewards Certificates and Promotions (D-32834): Addressed an issue caused when RepeatRewards certificates or promotions combined at POS. Certificates and promotions will no longer be combined at POS.
- Price Change (D-32721): Addressed a display issue on the Price Change grid.
- Purchase Orders (D-33483 and D-33043): Addressed an issue in which deleting a P/O line moved the focus to the previous line instead of the next as expected.
Addressed an issue that prevented receiving when expected columns were not included in the layout.
- Rentals (D-32731): Addressed an issue preventing certain rental contracts from showing up on reports.
- Reports (D-34182, D-32725, D-32726, D-32730 and D-33378): Addressed an issue that caused the Kit Error report to show false positives.
Addressed an issue that caused the email Status Report by Date Range to only display the header.
Addressed an issue that prevented Statements from being saved to a PDF.
Addressed an issue causing the Sales Report to display erratically when users with lower privileges closed the days.
Addressed an issue with the Transaction by Tender Report (-Date Range) that did not display debits or gift tenders on the report.
- Sale Codes (D-33247): Addressed an issue with sales codes that caused it to switch to edit mode when a new item was added.
- True Value Rewards (D-34179 and D-34180): Addressed an issue where existing TVR accounts were being added as new accounts.
Addressed an issue in which the Limited Use Coupon item was triggering alerts for negative inventory.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
- ACE
We modified the Retail Sales Data logic to prefix non-Ace SKUs with NTA +to prevent items from being incorrectly listed as Ace SKUs. We also added support for secure communications with the X-Roads FTP site.
- Cayan - Genius
We added support for Gift Card Activation, Add Value, and Balance Inquiries at the Genius CED. - DIB
We added support for filtering suggested purchase orders on items that have a Cancel When Out (CWO) designation.We modified the Retail Sales data logic to populate the blank SKUs of non-DIB items with the product code. The corresponding department populates with NODIB.
- Installation
Rock Office Manager no longer forces a server upgrade when a new upgrade is available. However, once the server is upgraded, all workstations will be forced to upgrade to the same version as the server. - Point of Sale
Open Ticket Recall now supports filtering by P/O. It also now displays Open Repair Tickets. - Security
We added security options to limit the Product Add and Edit capabilities in Office Manager. - Uploading Large RockSolid DB
We added support for compressing large RockSolid databases.
Defects
- Ace Rewards (D-30336 and D-31022):
Corrected a bug in Query that was considering all adders associated with the DP10 SKU instead of just the gift card SKUs.Refactored code so that it sets appropriate customer type value in the ACE nightly feed.
- DIB (D-32479 and D-30512):
Modified the Rental Inventory file logic to support values that may have inadvertently large quantities or prices due to scanning a UPC into the field, as well as logic to handle quantity on hand values greater than 9,999 and retail values greater than 99,999, because the layout cannot support a higher value.Fixed an issue that prevented the UPC Maintenance Job from being scheduled and run.
- POS Cash Drawer (D-31753): Added logic to open the drawer on cash back transactions, providing that the option is configured for that POS register. The available options for Open Cash Drawer are Always, Cash, and Cash and Check.
- POS Cayan Manual Credit Returns (D-30738): Added logic to process and display the negative amount on credit slips for returns via the hosted web transport page. An approval code of REFUNDOK also displays when the response is empty.
- POS Drawer Totals (D-32264): Added logic to reflect the layaway deposits taken in the Drawer Totals interface.
- POS Genius Line Item Display (D-30985 and D-31786): Refactored logic related to Line Item Display, including the way that Order Numbers are generated.
- POS Genius Voids (D-32698): Addressed an error that occurred when voiding card transactions.
- POS Item Total Margin (D-31742): Added logic to correctly calculate and display the margin POS.
- POS New Items (D-32393): Added logic to prevent an invalid procedure call or argument error logged when adding new items to an empty POS grid.
- POS Open Tickets (D-30584): Restored logic that allows the POS main form to reactivate after displaying the Less Than Cost alert.
- POS Recalled Transactions (D-32483): Added logic to leave the average item cost as zero on a zero cost item when retrieving a previous transaction into a new sale or via Quick Recall.
- POS Receipts (D-3001, D-31477, and D-31601):
Added logic to display balances on receipts in Open Ticket and Repair Ticket.Added new option in the Printer section to enable and disable Force New Page. Stores experiencing this issue need to uncheck this option to prevent a blank page from printing.
Corrected an issue that allowed accounts having exponential value in the balance to be displayed with a $0.00 balance.
- Price Change Grid (D-30684): Corrected an issue that prevented the selling UOM price from being rendered on Sheet Bin Labels when printing from the Price Change grid.
- Product Ranking (D-30068): Fixed issue that was preventing the Product Ranking from displaying the message indicating that the ranking process completed.
- Purchase Orders (D-31013, D-31480, D-31753, D-30585, D-31603, and D-32658 ):
Added logic to consider all vendors when counting purchase order lines.Added logic to prevent an arithmetic overflow when a UPC has been scanned into the Order/Received quantity or Cost fields.
Corrected a date search filter in Pending P/O.
Added logic so that all methods used to delete a purchase order line behave the same as setting the order quantity to zero, followed by pressing Enter.
Addressed an issue that prevented a zero-priced item from being saved to an empty P/O grid.
- Rentals (D-30002 and D-32481):
Corrected an issue with the transaction totals when a rental transaction was saved as an open ticket.Corrected a rental rate calculation bug.
- Reports (D-29823, D-31153, D-31600, D-32484):
Added logic to fail gracefully when the report group size is exceeded.Fixed Alternate UOM Custom UOM code to function as a drop-down menu instead of as a free text field.
Added logic to verify if a RepeatRewards customer exists prior to adding a customer to RepeatRewards.
Corrected the column formatting for both the Vendor and Rental columns on the Products Added by Date, Products Added by Date Range, and Products Added by PO reports.
- Sale Promotions (D-30067): Corrected a message box that was displaying incorrect product code.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
- E08843 - Successfully integrated True Value's Quick Credit Application with Cayan's Genius platform.
- Click here for instructions on how to configure and run True Value's Quick Credit Application
Click here if you need instructions on how to run a Feature Pack
General Enhancements
- B31508 - Addressed POS Timeout/Connection/Locked Table issues encountered while finalizing a POS transaction that ultimately impacts the EOD Journal entries. In the event of a locked database resource or connection failure, the new logic re-establishes database connectivity and makes multiple attempts to successfully finalize all data associated with a POS sale transaction. If unsuccessful the cashier is provided an opportunity to void the transaction so that it can be resubmitted once the problem is resolved.
- B31256 - New: Vendor Purchase Report added that tracks received invoices filterable by Vendor (All or a Single Vendor) and Date Range and Grouped By Vendor
Defects
- D31449 - Addressed a TV Stock Position issue that returned the incorrect item information when the SKU was not found.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
- Repeat Rewards
- Support for manual entry and block/wedge swipe added
- No integration with Genius CED devices
- ACE
- Non-A/R
- Existing loyalty number, first, name and last name. Prior to this, only the ACE + loyalty number was used to match existing customers.
- DIB
- New fields for the Purchase Order window
- New fields for the Product Information window
- File maintenance
- Purchase Orders
- Rentals
- Rock Central (V5.23.1):
We improved the ability to add new stores to an existing multi-store environment when in combined A/R mode.Also, we added a Rock Central preference that allows the user to define/map a label to Other1 and Other2 that is displayed from the Apply Payments drop-down when making a payment from Rock Central. This is independent of PTA made from a satellite location.
- Point of Sale
Gift Cards
We improved the Hotsheet matching criteria for existing ACE loyalty customers who meet the following criteria:
Improved logging on Cayan transactions.
Improved seamless activations on the Cayan platform using the user-specified Gift Card Activation Response.
We consolidated changes made to comply with DIB Inventory Maintenance requirements. This includes the following:
We added new search and filtering capabilities for Pending, Sent, and Past.
We also added a new report: Printable PO (with Freight).
We updated rental calculation options to calculate rental penalties separate from the rental item, so the user has more flexibility and can provide more options to their customers when creating rental contracts.
We added a new rental penalty option: Same Period + Percent Penalty. We also added a new percent penalty over rental rate value. This value is used with the Percent Penalty option to determine the percentage above the rate to charge. The new option uses the difference between the date-due and date-in to determine which rate should be applied.
We added a new item type that supports locking costs/retails entered at POS that, unlike typical items, are unaffected by margins or recalculation when recalled with the noted exception when applying discounts.?
Defects
- ACE Giftcards - Cayan (D-29515): Changed the order of evaluating the response from the processor to give priority to the preferred Custom Activation Response.
- ACE Rewards Enhancements (D-27103): Corrected an issue where instant savings were refunding on a single transaction.
- EOD/EOM Reports (D-27816): Addressed an issue where the End of Month Sales Report did not refresh if you clicked individual registers.
- Kiosk (D-25629): Corrected Kiosk images.
- MultiStore (D-22464): Addressed an issue with the Rock Central email queue.
- MultiStore (D-29445): Corrected an issue where Rock Central statements were printing different amounts.
- MultiStore (D-29449): Addressed an issue where the total A/R value was showing on print, but not on the screen.
- MultiStore (D-29450): Corrected an issue that was preventing a negative payment from being deleted in RockCentral.
- MultiStore (D-29571): Addressed an issue when an Open Ticket converted to an Inventory Transfer transaction was not adding the expected journal entries.
- MultiStore (D-30111): Addressed rounding discrepancies when comparing the Inventory Transfer Sent Value vs Transfer Received Value.
- Point of Rental Integration (D-27916): Addressed an issue where point of rental was not giving tax-exempt status.
- POS Alerts (D-24532): Corrected an issue with the alert for negative quantity on AUOM products.
- POS Check Cashing (D-27278): Corrected an issue with cashing a check in 5.21.
- POS Genius Line Item Display (D-27104): Addressed an issue where the line item display wouldn't clear in Cayan.
- POS Giftcards (D-27712 and D-28323): Corrected an issue where NGC balances were not showing on receipts.
- POS Quick Recall (D-29453): Corrected an issue where users were unable to do a return through Quick Recall if an item was on the transaction.
- POS Receipts (D-23482): Addressed an issue where multiple-page quotes print a single line of text on a second page despite reverse-line feed settings.
- POS Receipts (D-27277): Addressed an issue where using an 'I' in POS-Options-Receipt addresses caused page breaks in A/R Statement runs.
- POS Receipts (D-28222): Corrected an issue where past receipts in POS Customer Detail were showing incorrectly.
- POS Receipts (D-28230): Addressed an issue where the second receipt was printing with double detail.
- POS SaleCodes (D-29816): Addressed an issue where items on sales codes could not toggle from case to each price at POS.
- POS Signatures (D-27690 and D-28324): Corrected an issue where Misc 2 was not printing on Signature on Receipt.
- Purchase Order (D-17779): Corrected an issue where during receiving, items were added with the description Misc Mdes.
- Purchase Order (D-23703): Addressed an issue where refreshing on receiving was removing items.
- Purchase Order (D-23704): Addressed an issue where all products on the Purchase Order screen were disappearing with Freight.
- Purchase Order (D-26827): Addressed an issue on the Edit P/O window which hid the Add Product section when transferring control to the grid after a prompt.
- Purchase Order (D-27711): Corrected an issue where purchase history was not displaying the date and time.
- Purchase Order (D-29455): Added warning message to prevent duplicate SKUs from going onto a P/O.
- Rental (D-27917): Addressed an issue where users were unable to check in Rental Contract.
- Reports (D-24353): Corrected the PO by Location Report.
- Reports (D-25267): Corrected an issue where running a custom report with Products Lock Ord Mult3 = Y or N was giving an error.
- Reports (D-26214): Corrected an issue with Custom Reports inconsistencies to the report preview when certain criteria combinations were used.
- Rock Remote (D-26218): Addressed an issue where users were unable to view product images on RockRemote 5.18 and 5.19.
- ROMan A/R (D-26825): Corrected an issue where Other Field 1 and Other Field 2 Names in Customer Tenders weren't carrying over to A/R tenders.
- ROMan Batch Bin Labels (D-27282): Corrected an issue where users were unable to delete Batch Bin labels. It gave an Error 6 Overflow error.
- ROMan Price Change Grid (D-28241): Addressed an issue where users cannot select price changes by the item in grid.
- ROMan Product Information (D-29452): Addressed an issue where pasting information in Product Information Notes did not save.
- TRU - File Maintenance (D-27709): Corrected an issue with price change for UOM.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
- Windows 10 Certification
Windows 10 is now certified for RockSolid 5.22.04. However, the following devices and features are not supported on the Windows 10 platform: - Driver's License Scanner
- PC Charge
- Cayan
We now allow manually keyed/swiped gift card redemption for both encrypted and unencrypted wedge readers. We also addressed an issue with bank credentials and added support for Topaz and other signature pads when Genius is enabled but not configured. - Repeat Rewards
We added integration with the Repeat Rewards service with support for real-time member enrollment, lookup, redemption, and transactions: - Member Enrollment
- Card and Cardless
- Member Lookup
- Member Transactions
- Member Certificate Redemption
- Auto-discounting for dollar amount.
- Non-auto discounts, such as percent discounts, BOGOS, etc., require clerk to take appropriate steps.
- Member Promotion Redemption
- Auto-discounting for dollar amount.
- Non-auto discounts, such as percent discounts, BOGOS, etc., require clerk to take appropriate steps.
- ACE
When sending POS Data or ISPU, the server defaults to the ACE production server. We removed Vista Servers as a server option. - DIB
We added logic for duplicate alternate UOMs during retail inventory file generation. We also increased precision for the selling unit quantity due-in. Unit quantity is now set to 999,999.00 if the value exceeds the maximum. - Orgill
We added the ability to download, parse, and generate in-store promotions and promotional orders. - Office Manager
We addressed an issue where screen components were being cut-off when users reduced security access to the Add/Edit customer interface.We added security around the Sales History Summary fields in the Add/Edit Product interface.
We addressed an issue where changing the initial PTA tender type multiple times from Apply Payments was not being properly tracked and was causing a journal imbalance on the EOD Sales Report.
- Labels
We corrected the errors generated by Avery and Pfeil labels when saving. We also fixed the TVBinLabel2012 template name to allow it to load properly.We added basic batch label support for the Zebra ZT200 series of printers, and addressed issues with the TV Yellow Bin Label Descriptions being truncated.
- Purchase Orders
We addressed an issue with DIB drop-ship orders when generating a new P/O. - Quick Maintenance
We added logic to only update those fields that have been changed. - Reports
We converted all Physical Count reports to Report Viewer for added flexibility when exporting. We also addressed issues with the Loyalty Comparison report for cash customers and removed the duplicate Adder Report from Rock Reports. - EOD Sales Report
We are now deferring the rounding of sales totals until the end to help alleviate disparities in comparison with other reports. We also added support for additional tenders to the EOD Sales Report. - Statements
We resolved inconsistencies with duplex printing methods, and we resolved issues with email statements having customer codes with asterisks (*) or double quotes ('). - Sale Codes
We addressed formatting issues with the title and regular price when printing sale promotions. We also corrected a display error on the Apply Discount prompt. - QuickBooks Integration
We corrected an issue where the main account number did not have a value. - Rentals
We corrected the calculation for check-in rates and addressed a display error for meter items printed on the contract.We added logic to force verification of the Genius configuration. We now allow access to the pin-pad button in the POS options panel when Genius is enabled but not configured.
We now allow driver's license data to be saved on quotes and reservations.
We added support to include the decimal portion of the complimentary use value instead of truncating it when saving.
We addressed an issue with Kit Calendar items having the same interval (e.g. weekend rates vs 48 hour rates).
We corrected an issue with rental conversions to quotes causing EOD issues due to case-sensitivity.
- RockCentral
We added the following: RockCentral > Security > General > Access RockCentral Preference. This addressed a run time error 13 type mismatch when switching cashiers in RockCentral.
We added support for adding new satellites in Combined mode.
We are now displaying customer YTD sales for all stores from the RC Apply Payment interface.
We addressed issues related to retrieving the correct Store ID.
When the store selection is ALL, we are now pulling store information from Preferences.
We addressed an issue with DIB drop-ship orders when generating a new purchase order.
Defects
- Cayan/RockSolid (D-27093): Addressed an issue that was causing incorrect cards to be billed.
- Saving Custom Reports (D-27101): Addressed an issue with saving customer reports in beta 5.21.
- Manual Discount at POS (D-27102): Correct an issue where manual discount was not working at POS after updating to 5.21.11.
- Printing Custom Reports (D-27100): Corrected an issue with printing custom reports.
- Unable to Make DIB Retail Inventory File (D-26386): Addressed an issue where users were unable to make the DIB Retail Inventory file.
- Litzlers QB 2016 Issues (D-26666): Addressed multiple issues with QB 2016.
- Reporting Problem (D-26667): Corrected an issue with reporting where data was inconsistent.
- Rental Signature Issue (D-26828): Corrected a rental signature issue.
- Additional QOH Field Error in QuickReceive (D-25256): If a 0 was entered in the Additional QOH field in QuickReceive, an error appeared and the average cost was reset to 0. We have corrected this issue.
- DIB Electronic Coupons (D-25269): Corrected an issue where DIB electronic coupons were reducing the retail of non-discountable items.
- Driver's License Scanner (D-23314): Corrected an issue where the driver's license scanner was not saving the scan on reservation contract.
- Custom NBC Export Utility (D-26213): Addressed an issue where the custom NBC Export Utility was showing incorrect data from RockSolid.
- Year-to-Date Totals Incorrect (D-25617): Corrected an issue where the YTD totals were incorrect.
- Transaction Reports (D-27095): Corrected an issue where Misc 1 and Misc 2 transactions and figures were no longer appearing on the Transaction reports.
- POS PTA and Customer Balance (D-27097): Corrected POS PTA and Customer Balance.
- Transaction by Tender (D-27098): Addressed an issue where Transaction by Tender was not showing Other Tender 1.
- Custom Batching Program Out of Sequence (D-27099): Corrected an issue where the customer batching program was out of sequence.
- Adding a Customer in RockOffice Manager (D-27105): Corrected an issue where the F9 Loyalty button was missing when adding a new customer in RockOffice Manager.
- Byrum (D-27106): Addressed PPC issues when adding new items.
- Return on Investment in Rentals (D-05979): Corrected an issue in return on investment in rentals.
- Balance Forward Statements (D-06131): Corrected a runtime error that occurred when generating Balance Forward statements.
- P/O By Location (D-06136): Addressed an issue where P/O By Location was showing only 19 out of the 61 items it should have.
- Rental Transaction Charges (D-06275): Corrected a problem with rental transaction charges.
- Dymo Label TVBinLabel2012 (D-19291): Corrected an issue with Dymo Label TVBinLabel2012 not printing correctly.
- UOM Not Being Considered when DIB Promo Sale Code Involved (D-19292): Corrected an issue where the unit of measure was not being considered whenever a DIB Promo Sale code was involved.
- AUOM (D-07357): Addressed an issue where the AUOM was not getting a percent over cost discount.
- ACE Dynamic Coupons (D-23085): Corrected an issue where ACE Dynamic coupons were not scanning because of leading zeroes in the electronic file.
- Custom Avery Labels (D-17785): Corrected an issue where customer Avery labels were not saving and were generating an SQL error.
- Reports Not Reflecting Custom Margin (D-17796): Addressed an issue when reports were not reflecting customer margins.
- Physical Count by Variance (D-18102): Addressed an issue where all Physical Count by Variance reports were rolling the dollar amount to the next line.
- Security (D-18174): Corrected an issue where security was adding the customer's screen size.
- DIB Direct Ship Invoices (D-18175): Corrected an issue where not all items were showing up on DIB direct ship invoices.
- Price Change Report (D-18475): Corrected the sorting on the Price Change report.
- Last Transaction on an Item (D-18967): Addressed an issue where you could edit the last transaction on an item.
- RockCentral Tools Lock Program Error (D-04698): Corrected a program error in RockCentral Tools.
- Rental Rate (D-04706): Corrected a rental rate issue.
- Non-Tax Transactions (D-19068): Addressed an issue where products on non-tax transactions changed to a default tax when notes were added in POS.
- Inserted Items in POS Transactions (D-23315): Addressed an issue where inserted items in a POS transaction were taking the description and pricing of the original item.
- Sales With No Tax (D-23316): Corrected an issue where sales with no tax were printing tax signatures.
- Cancelled Cayan Transactions (D-23345): Addressed an issue where cancelled Cayan transactions charged the customer's debit card.
- Bess (BUG Report) (D-23346): Corrected the split tender transaction return on the BUG report.
- A/R Transactions with Topaz-Signature (D-23483): Corrected an issue where A/R transactions with Topaz-Signature errored before prompting the user to sign.
- Rentals Changed into Quotes in POS (D-23481): Corrected an issue where rentals changed into quotes in POS caused Net sales to be off in End of Day.
- Report Header (D-23484): Addressed a customer info error in report headers.
- Rental Issue (D-23485): Corrected incorrect pricing on rentals.
- Sale Code Sign Errors (D-17794): Corrected two sale code sign errors.
- Pending P/O (D-24533): Addressed an issue with adding new items through Pending P/O.
- DIB Credit Card Transactions (D-24699): Corrected an issue where Do It Best credit card transactions were posting as Visa in the database, receipt, and reporting.
- RockCentral (D-26384): Corrected an issue where users were unable to update RockCentral.
- Beta 5.21 (D-26738): Corrected a runtime error in Beta 5.21.
- Price Level Cost Plus (D-26739): Addressed an issue where price level cost plus was not working in Beta 5.21.
Click here if you need instructions on how to run a Feature Pack
General Enhancements
For additional information about these enhancements refer to identified references in
the Help file found in the software. Click the Help menu and select RockSolid POS Help.
- True Value Rewards
- Universal Lookup: Provides POS with an extended customer lookup capability. This feature uses a web service to call the Universal Loyalty Database.
- Cardless Enrollment: Provides POS with the ability to register a customer for a TVR account without issuing a physical card.
- Limited Use Coupons: Provides the ability to support scanned coupons or key digital coupons at POS.
- Genius Gift Card Activation
We set the Prompt/Status to 'Waiting for Swipe...' after the clerk enters the gift card amount during the gift card activation process. - Genius EMV Debit with Signature Transaction
In the event that an EMV debit card is used at POS, the customer now skips the pin- entry and instead provides a signature. The signature prints on the receipt. - Genius Multiple CC Signatures
We addressed an issue in which the first signature was duplicated when tendering multiple credit card signatures. - Genius Misc.
- Genius Gift Card End-Point was updated to support non-encrypted wedge readers (IDTECH). Encrypted wedge readers (Magtek) will continue to be supported (Except Ace gift cards).
- Genius gift card activation error due to MX device register options not being reset when switching to Genius.
- Genius credit card manual override was added.
- Orgill Warehouse Inventory
- Added functionality to update the catalog for the store's preferred distribution center each time the Warehouse Inventory job executes.
- Addressed an issue in which an incorrect vendor code was retrieved when initiating the Warehouse Inventory Job.
- Multi-Signature Capture Support for Reprint
Added the ability for multiple signatures to be stored and reprinted for transactions where multiple signatures are captured; e.g. Credit Card and Tax Exempt.
Defects
- Enterable Cost Changes at POS (D-04031): Addressed an issue where enterable cost changes at POS did not hold on the retrieved open ticket.
- Rental Deposits (D-04704): Corrected an issue where rental deposits were not working with a custom rate.
- Items Not Receiving if the Retail Is Blank (D-04712): Addressed an issue where items were not receiving if the retail was blank.
- Signatures on Receipts (D-04730): Addressed an issue where signatures on receipts were printing too high and covering other information.
- Ace Promo Files (D-04734): Corrected an Ace promo files issue.
- Rental Report (D-04862): Addressed an issue where users could not view the Rental Report.
- Invoice Font (D-04866): Corrected an issue where the invoice font was too small - it kept changing from 80 columns to 40 columns.
- Company Name (D-04867): Corrected an issue where dealers could only enter 30 characters in the Company Name field.
- Product Code Search in PO Search Window (D-04869): Addressed an issue where the Product Code search in the PO Search window still searched by description.
- Rental Calculation (D-05008): Corrected an issue where the rental calculation was incorrect.
- Rental Quantity (D-05122): Addressed an issue where dealers couldn't remove a line or edit the quantity for rentals.
- Split Tender Return (D-05125): Addressed an issue where dealers couldn't do a split tender return with the INVOICE option.
- Scrolling Through Sales Codes (D-05476): Corrected an issue with scrolling through sales codes.
- Quantity Available in QM (D-05478): Addressed an issue where using Quantity Available as a criteria in QM caused an error and kicked dealers out of ROMan.
- Item Margins (D-05479): Addressed an issue where item margins at POS did not change on-screen.
- Location Inventory Report (D-05541): Adjusted the layout for the Location Inventory report.
- Products Sold by Date Range Report (D-05579): Corrected an issue where the Products Sold by Date Range report did not run.
- Editing Auto-Ship Orders (D-17842): Corrected a problem with editing auto-ship orders.
- POS (D-19790): Addressed an issue where POS did not open to rental automatically
- Fast Find Grid and Images (D-19796): Addressed an issue where dealers couldn't edit items in the Fast Find grid or in Images.
- Sales by Employee Date Range Report (D-19798): Corrected an issue where the figures in the Sales By Employee Date Range report did not match those in Database-Employees.
- Product Sales History Reports (D-19801): Addressed an issue where the Product Sales History reports would not open if quotations marks (') were used in the product code.
- Past PO Shows Double Received (D-19802): Addressed an issue where Past PO showed double-received on several items, but it wasn't reflected in the quantity on hand.
- Receipt Options (D-19935): Changed the receipt options to not show SKU.
- Enterable Cost in POS (D-19981): Corrected an issue where enterable cost in POS was recalculating all other settings instead of overriding them.
- Price-Level Discounts (D-20095): Addressed an issue where price-level discounts were giving additional discounts on sales prices with non-discountable products.
- Multi-Store Vendors (D-20310): Corrected an issue with multi-store vendors sending electronic info.
- Rock Import Tool (D-21577): Corrected an issue with the RockImport Tool not displaying the grid on one PC.
- Statements (D-21676): Addressed an issue where dealers couldn't access Statements after leaving Apply Payments in RockCentral.
- Seljax Export (D-22112): Added additional spacing in the Seljax Export.
- Sale P/O (D-23088): Addressed an issue where Bill, Ship, and Sold To were emptied from the Sale P/O.
- Promo Costs (D-23113): Corrected an issue with promo costs not showing in Purchase Orders.
- Genius (D-23602): Addressed an issue in Genius where a Get Signature Root Element is Missing error occurred and signatures did not record for some invoice transactions.
- Add/Edit Product Security (D-23853): Addressed an issue where Add/Edit Product Security did not respond properly.
- Rock Solid Terms (D-23989): Corrected an issue with RockSolid Terms having a 2% net 10 statement due date difference.
- Customer-Level Sales (D-24459): Addressed an issue where dealers couldn't do customer-level sales if the sale code was over eight characters.
- Orgill P/O Creating (D-24648): Addressed an issue that caused slow system response during the generation of a P/O number when creating an Orgill P/O.
- Adding Items to P/Os (D-24687): Corrected an issue where item numbers were not displaying in the P/O when adding a new item.
Click here if you need instructions on how to run a Feature Pack
Release Notes Version 5.20
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
- Multi-Store Margin Master
- RockSolid has enhanced the Margin Master integration to allow multi-store retailers to extract, import, and apply price files from Margin Master Software from a single point.
- The multi-store integration leverages the existing multi-store price change routines allowing retailers to manage pricing across all locations from a central point.
- Do it Best RSC selection at PO creation
- RockSolid now provides Do it Best members the ability to specify the Retail Service Center for non-standard orders
- Members can select which RSC to place an order with when ordering products that are out of stock or unavailable at their primary RSC. These orders also enable the ability to select a delivery method
- Do it Best Delivery Service Options
- In addition to RSC selection Do it Best retailers can now specify a delivery service option for non-standard orders with a shipment method of Do it Best preferred shipper (UPS - FedEx- US Postal) by selecting from the options of Standard, Next Day, or 2nd Day delivery services.
- Ace In-Store Pickup
- Ace retailers are now able to leverage their RockSolid system to participate in Ace's In-Store Pickup program.
- Retailers will need to schedule a new RockBot task to communicate the trickle feed files to Ace at the times prescribed by Ace based on their region.
- Benjamin Moore Rebate
- RockSolid has built a utility allowing retailers participating in Benjamin Moore's rebate program to extract and submit rebate data to Benjamin Moore
Defects
- Corrected issue that prevented the ability to create purchase orders for alternate vendors.
- Corrected an issue that caused PTA's to be displayed as employee sales.
- Corrected issue where software wasn't capturing authorized signers if payment method was credit card.
- Corrected issue causing Ace gift card sku's to appear on suggested order.
- Corrected rounding issue on kits so that they round the same as stock items.
- Corrected issue causing an incorrect total AR value to be reported in the End of Day report.
- Corrected issue preventing the ability to apply a partial payment to an invoice in payment posting.
- Corrected issue preventing deposits being properly applied when retrieving an open repair ticket.
- Corrected issue preventing the ability to edit PTA payments when tender was JCB or Debit.
- Corrected issue causing deposits to be reported as Debit transactions.
- Corrected issue preventing the sort criteria on purchase orders from being retained when the grid was refreshed.
- Corrected issue causing the primary vendor sku to be displayed instead of the alternate vendor sku on purchase orders generated using alternate vendors.
- Corrected issue preventing the system from prompting the user to enter a vendor sku on newly created items from the purchase order grid.
Click here if you need instructions on how to run a Feature Pack
Release Notes Version 5.19
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
- Integration with Point of Rental Software
- Rental transactions take place seamlessly with payment and accounting processed within the RockSolid system while Point-of-Rental handles rental contracts, reservations, and returns, as well as more specialized tasks such as:
- Taking reservations with an integrated online store that updates inventory in real-time
- Displaying current and future inventory availability
- Setting special pricing such as seasonal, holiday or weekend rates
- Scheduling rental inventory maintenance and tracking repair costs
- Social sharing features
- Automatic email notifications for important events
- Reporting and analysis
- Real-time updates of deliveries and pickups thorough Android and iOS apps
- Email and in-person electronic signature with tracking and verification
Defects
- Corrected an issue in RockCentral that prevented users from editing or removing PTA's
- Corrected an issue with remittance stubs for statements generated from RockCentral
- Corrected email configuration field length issue in RockCentral
- Corrected issue with cash drawer reconciliation displaying improper amounts
- Corrected issue where transaction could not be completed in Purchase order was required
- Corrected issue of purchase order items not displaying updated costs unless refreshed
- Corrected issue with email service reporting failed login in log files
- Corrected issue of Topaz signature pads not clearing after completed signature.
- Resolved issue preventing adder items from being added to transaction.
- Resolved issue preventing users from retrieving open tickets
- Resolved issue with duplicate items on Do it Best purchase orders
- Resolved issue where tax exempt signature capture not functioning when signature threshold activated
- Corrected issue of receipts not printing all tenders if multiple tenders applied to transaction
- Resolved compatibility issues with Topaz Signature Pads and Windows 8.1
Click here if you need instructions on how to run a Feature Pack
Release Notes Version 5.18
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
- Genius Integration: Genius is an electronic payment platform by Cayan merchant services that allows retailers to use both traditional and emerging payment technologies. The platform fully resides on MX915 payment devices and communicates directly with the gateway, which resides on the cloud. In addition to traditional card payment methods, Genius allows retailers to accept EMVcompliant smart cards and NFC payment types, such as Apple Pay, Google Wallet, and Pay Pass, regardless of processor.
Other value-added features include:
- Swipe Anytime
- Intelligent Debit Steering
- Signature Threshold
- Cash Back Options
- Scrolling Receipt (Line Item Display)
Defects
- Editing Payment From Rock Central (D-16812): Corrected an issue with editing payments from Rock Central.
- Error Processing Hot Sheets (D-16618): Addressed an error that occurred when processing hot sheets.
- POs Double-Received Not Clearing (D-18403): Resolved an issue where POs were being double-received and not clearing.
- Price Change Printout Margins (D-14325): The default grid width on the Price Change Printout exceeded paper margins. We have corrected this issue.
- Export to Seljax (D-04859): Corrected issues regarding exports to Seljax.
- ROMan Purchase Orders (D-18833): Resolved an issue where users received evaluation messages for past and new
- purchase orders in ROMan.
- Authorized Users (D-07360): Addressed an issue where accounts set to require an authorized user were not
- prompting users to input one.
- Cannot Process DIB Credit Cards (D-18779): Resolved an issue with processing DIB credit cards.
- Error with Ace Rewards (D-18954): Updated the system to resolve an error that occurred when working with Ace Rewards.
- Manual Credit Card Override (D-18757): Corrected an issue with manual credit card overrides for DIB credit cards.
- Runtime Error in POS (D-18474): Corrected a runtime error in POS that occurred when Alert Note was enabled.
- Error 5000 in Processing Report (D-18648): Printing statements that include a filter for Term A - NET 10th no longer produces an error message in the processing report.
- EOD Reports (D-18476): Resolved an issue where EOD reports were not balancing.
- Reciepts (D-04023): Corrected an issue with the same transaction number on receipts.
- MultiStore Combined A/R has Apply Payment Module (D-17775): Removed the Apply Payment module from MultiStore Combined A/R.
- TVR Customer Data (D-18020): Resolved an issue where TVR customer data was not being flagged and sent.
- DIB Retail Data (D-18970): Addressed the incorrect trailer counts in DIB retail data.
- Custom Report with Date Ranges (D-18335): Corrected a bug that occurred when saving custom reports that included date ranges.
- Server Can not Connect (D-19198): Addressed server connection problems that occurred when users changed ports.
Click here if you need instructions on how to run a Feature Pack
Release Notes Version 5.17
General Enhancements
- TVR Customer Information on Receipts (B-16828) TVR customers will no longer have their contact information displayed on their receipts.
Defects
- Printing of Bin Labels from MC55 (D-03327) Addressed an issue causing bin labels to not print.
- Fast Find (D-04716) Addressed issue of grid disappearing when scrolling to the right
- Black text boxes in POS (D-06129) Corrected issue caused by Windows 7 themes by designating the default text box color as white.
- Authorized Signers (D07684) Addressed issue of system not prompting for an authorized signer if customer is paying at time of transaction
- Voiding Rental Reservations (D-08606) Addressed issue of not being able to void a rental reservation if the reservation does not contain a rental item
- Filtering Electronic Order Vendor Tasks (D-08846) Addressed issue of unsupported electronic vendors being displayed when scheduling or editing a task. Only vendors that support the selected task will be displayed.
- POS Quotes (D-09271) Addressed issue with Windows 8.1 workstations causing quotes to not display updated prices
- ACE Duplicate SKUs when Filtering by Invoice (D-09306) Addressed issue when Receiving an ACE PO in which received items were being associated with the wrong invoice and appearing to be duplicated.
- Void Open Ticket (D-09678) Addressed issue with voiding an open ticket
- Gift Cards (D-14327) Disabled the ability to save an open ticket when a gift card exists.
- Rock Central apply payments (D-16355) Streamlined the apply payments process in Rock Central payment posting
- Item Merge (D-17248) Corrected an issue that duplicated SKU if manually entering an item to be merged.
- Dynamic Promotions (D-17513) corrected an issue that caused the end of day sales journals to not balance.
Click here if you need instructions on how to run a Feature Pack
Release Notes Version 5.16
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
- RockCentral Payments Received Report (E-08639): Created a new report, Payment by Date Range and Store to allow users to view the payments that come from each store or all stores to balance the payments received by the individual stores versus those received directly through RockCentral. This report is only available in RockCentral. For more information, refer to About Rock Reports in the F1 help utility.
- PO Receiver Document (E-06375): Created a new report, PO Receiver, that displays what has been received on a specific non-electronic purchase order.. For more information, refer Viewing and Printing the PO Receiver Document in the F1 Help utility.
- Non-Electronic POs (E-10349, E-10350): Users now have the ability to edit a PO for a non-electronic vendor until they have received against it. You can add and remove items as well as make changes to the retail, cost, quantity on order and more. For more information see Adding Items on Non-Electronic Vendor Purchase Orders, Editing Items on Non-Electronic Vendor Purchase Orders, and Removing Items on Non-Electronic Vendor Purchase Orders in the F1 help utility.
- A/R Inquiry (E-10282): Created the AR Inquiry Screen in POS that allows a view of a customer's account in one convenient place. This screen displays invoice, payment and aging information for a specified customer's account. There is also the ability to view and print receipts from invoices as well as a view and print a payment audit report for specified payments. The A/R and Sales information populates from RockCentral so users can view invoices
- and payments from all locations at any computer when in Combined A/R mode. Also added a security setting to limit access to the AR Inquiry screen for cashiers. For more information, refer to In the POS Inquiry Screen and In the Preferences Security Cash Register Window- Access the A/R Inquiry Screen in the F1 Help utility.
- PO Extended Cost (E-10602): Updated the system to allow editing the extended cost on a non-electronic purchase order. For more information, refer to the Products Section in the Items on Order Window topic in the F1 help utility.
- Stock Status Report (E-11051): Created a new RockCentral report, Stock Status Report, to allow users to view stocking information about their inventory to monitor whether items moving out of inventory are being sold or transferred. The report also includes interactive sorting for all columns and a tooltip that displays the department, class and subclass information when the mouse is placed over the product code or description. For more information, refer to Rock Reports in the F1 help utility.
- Retail Inventory Maintenance for Do It Best (E-10343): Added the ability to send the new Retail Inventory Maintenance Refresh to DIB. For more information, refer to Setting Up a Retail Inventory Maintenance Task and Setting Up the Initial Retail Inventory File in the F1 help utility.
- Removed IMCS Option (E-10344): Substituted the RockBot Price Maintenance task (related to DIB IMCS) with the new Retail Inventory Maintenance task. For more information, refer to the In the Advanced Dialog Box topic in the F1 help utility.
- Auto-Ship Cancellation Option (E-08430): Updated the software to allow users to cancel an auto-ship True Value promotional order. For more information, refer to In the Promotional Items Window in the F1 help utility.
- Sending Inventory Data to True Value (E-10352): Updated the system to allow a choice of sending all records or only active records when sending inventory data to True Value. In addition, the information being sent now includes department, class and subclass.
- RockBot Job Restart (E-10332): Enhanced the system to check the RockBot queue when RockBot starts so if a job was supposed to run when RockBot was closed the system decides if it should be run immediately. For more information, refer to Setting RockBot Preferences in the F1 help utility.
- RockBot Defaults (E-10330): Modified defaults for RockBot to ensure jobs are completed. Default updates include Retry Time and Number of Retries. For more information, refer to Setting RockBot Preferences and In the RockBot Preferences Dialog Box in the F1 help utility.
- Override a Credit Card Authorization (E-11496): Updated the system to require the user to select the credit card tender type if they choose to override a credit card transaction in order to correctly assign the tender type for reporting purposes. For more information, refer to Overriding a Credit Card Authorization and In the Preferences Total Sale Credit Card Window topics in the F1 help utility.
Defects
- Pricing on Receipts (D-04863): Addressed the issue where the regular price for discounted items was showing on the receipt when the preference was set for the regular price to not display.
- Layaways (D-07457): Addressed an issue occurring when creating a layaway with credit card auto select on which resulted in the layaway box failing to display.
- Substitute Items Received Report (D-05264): Corrected the issue with the Substitute Items Received Report not populating when invoices are processed.
- .RS File (D-01988): Addressed an issue with the .RS file not being removed from the download folder after a sync/no sync is performed.
- Ace Retail Data (D-07906): Corrected the issues regarding incorrect calculation of Ace retail data.
- Customer Price Levels in Ace Instant Savings (D-01363): The system now filters out known Ace rewards related departments from the customer price levels window.
- Sheet Bin Labels D-08470
- Addressed the issue of sheet bin labels not printing properly from the Rock Import Tool for Price Changes
- True Value Coupons (D-08473): Resolved the inability to modify True value coupons at POS.
- Rental Contracts (D-08475): Addressed the issue of incorrect calculations on rental contracts where the whole initial grace period elapsed by only factoring the grace period during the initial period. Updated the software so that the Per-Minute Penalty starts charging from the minute it is late and not a minute after the grace period.
- Kits Impacting EOD (D-08394): Updated the system to prevent End of Day issues when creating and selling kits.
- Printing Open Tickets (D-06713): Modified POS to no longer prompt to print an open ticket receipts when that prompt option is not selected.
- Repair Balance (D-05538): Addressed the issue with the repair balance not displaying correctly.
- Customer History and Sales by Customer Reports (D-04722): Resolved the issue of incorrect data displaying on the Customer History and Sales by Customer reports.
- Ace Gift Card Messages (D-07655): Added a new preference to support unexpected approval messages received from the processor. The new preference is found in Other/Ace/Giftcard Activation Response.
- Saving Updated Prices (D-07770): Addressed the issue of an item price being changed during a transaction and the new price does not save once additional products are added.
- Bin Labels in Rock Import (D-08717): Addressed the issue of sheet bin labels not printing properly from the Rock Import Tool for Price Changes.
- End of Day Totals (D-08572): Resolved incorrect calculations at End of Day by adjusting preferences to allow cashiers to enter the correct tender.
Addressed issue allowing cashiers to a tender on autoselect and also any other tender causing EOD/Receipt issues. Also addressed an issue that if Use Credit Card Authorization was disabled it was showing the autoselect, now this option is disabled it will show individual credit card tenders even if AutoSelect is enabled.
- Returns in Quick Recall (D-08538): Addressed the issue allowing returns through Quick Recall despite cashier security settings.
- Sending True Value Data (D-07944): Resolved the issue of RockBot not sending True Value POS data properly.
- Generate a Statement (D-08938): Addressed an issue in which attempting to generate a statement having a large number of invoices caused a run-time overflow error.
- POS Transaction (D-09182): Addressed transaction total variable not being reset to zero on a new sale.
- Discounted Transactions (D-07685 ): Addressed an issue at POS in which dollar discounted transactions having only non-discountable items on the transaction caused POS to lock up.
- Negative Balance in POS (D-09159): Addressed an issue in which tendering a negative amount on an already negative balance causes POS to lock up.
- File Maintenance (D-09271): Addressed a File Maintenance Issue which prevented new Alternate UOMs from being added.
- True Value Autoship (D-09335): Addressed an issue with Cancelled True Value Autoship Events.
- Open Ticket Deposits (D-09270): Addressed an Open Ticket Deposit issue on the POS Tender-Total Screen in which a negative balance due was displayed instead of change due.
- Quick Receive (D-09281): Addressed an issue with Quick Receive which displayed an error when updating non-DIB items.
- A/R Inquiry Report (D-09761): Addressed the issue of the report disappearing when clicked.
- Purchase Order Receiver Document (D-09762): Corrected the issue where the document was using estimated costs instead of received costs and only using two decimal places instead of three decimal places.
- Send IMCS Data RockBot (D-15516): Addressed an issue with the Send IMCS Data RockBot task not automatically converting to a Retail Inventory Maintenance task. Addressed the issue causing a Divide By Zero Exception when Alternate UOM items have a Zero Percent Of Whole, which resulted in the task not completing.
Click here if you need instructions on how to run a Feature Pack
Release Notes Version 5.15
General Enhancements
For additional information about these enhancements refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
- Ace Rewards National Lookup (B-08217): Added a new method in POS to allow stores to look up and add customers to their system from the Ace National database. Stores can search by phone number, name and zip code. For more information, refer to Searching for Ace Rewards Numbers in the F1 help utility.
- House Hasson Item and Catalog Maintenance File (B-08211): Updated the system to allow downloading files from House Hasson so new items can be added to the catalog and update existing items and perform maintenance to the catalog.
- PO Extended Cost Calculation (B-06114): Added the ability to enter an extended received cost and a quantity and have the system calculate the per piece (received) cost on a PO so users don't have to manually determine the piece (received) cost. This applies to non-electronic purchase orders. For more information, refer to In the Products Window in the F1 Help utility.
- Ace Gift Card Process (B- 08215): Updated current processes to simplify the use of Ace gift cards through RockSolid. The system now sets a gift card as an item type. Gift cards are now restricted items that can't be added to a sale code or automatically to a PO. It also has restrictions on the Add/Edit Product window to allow inventory and retail among other changes. For more information, refer to Adding an Ace Gift Card and Activate and Purchase Gift Cards at POS in the F1 Help utility.
- Option to Include Non Discountable items in Terms Discount (B-07709): Added a new preference that allows users the option to decide if terms discounts should apply to non-discountable items. The new preference is found in ROMan Utilities Preferences- Customer- Detail. For more information, refer to In the Customer Detail Window in the F1 help utility.
Defects
- RockImport Units of Measure (D-05480): Addressed the issue occurring when setting up units of measure, i.e. Purchasing Unit of Measure (PUOM), to ensure is it recognized by RockImport and no longer defaults to the unit of measure each.
- Unit of Measure in Product Info (D-05578): Resolved the issue when an item has an Alternate UOM default in Product Information with no corresponding record in AltUOM, the UOM in Product Info at POS will no longer be left blank.
- Sales Code Scroll Bars (D-04864): Adjusted the Sale Code form's scaling mode to ensure that the scroll bar is visible.
- Receiving Issue (D-06028): Addressed a Blish Mize receiving issue causing items to be added to the item file multiple times.
- Exporting Certain Ordering Event Files to Excel (D-06468): Addressed an error occurring when exporting certain Ordering Event Files.
- Ord (aka Quicks Ace) Send Retails (D-06180): Modified sending Ace Invoices to no longer automatically send retails. The Send Retails with the Order preference must be set.
- Ace Received Invoice Extended Received Cost (D-06494): Updated the software to use the Extended Cost and Quantity Shipped from the Ace invoice record to better identify the correct unit cost associated with the invoice.
- Add to Item and RockSolid Inventory (D-06181): Resolved an issue with IMCS files automatically being added to RockSolid inventory and ensured the Add to Item File option functions properly.
- Adding Coupons from the Catalog (D-06338): Addressed an issue occurring when adding certain True Value coupons from the catalog to the item file.
Click here if you need instructions on how to run a Feature Pack
Release Notes Version 5.14
ECi RockSolid is proud to announce that version 5.14 is now available for download. This is a major update that includes significant changes for stores using the VeriFone MX915 and MX830 devices. We strongly recommend you read the release notes and that you consider installing the update after you complete your end of month processes.
General Enhancements
For additional information about these enhancements, refer to identified references in the Help file found in the software. Click the Help menu and select RockSolid POS Help.
- Configuration Options for PC Charge (E-05148, E-05149): An enhancement to the software allows a store the option of allowing cashiers to enter AVS and CVV2 information on manually entered credit card transactions. For more information, refer to the Allow Use of CVV2 and Allow Use of AVS on Credit Card Transactions in the Total Sale Credit Cards Window in our new F1 Help Utility.
- Quick Recall Select in POS (E-05916 through E-05919): The Quick Recall feature allows a cashier to quickly look up product, customer and transaction history at Point-of-Sale. It also allows the cashier to retrieve data from past transactions and place into existing transactions. Only final sales are included in Quick Recall. There are no open tickets, quotes, repairs, layaways or rentals included. Coupons are excluded as well. For more information refer to Point of Sale Basic Procedures- Using Quick Recall in our new F1 Help Utility.
- Ace Dynamic Promotions: RockSolid has fully integrated capability with Ace to allow stores to download, process and use coupon formats that are implemented for their new Dynamic Promotions program.
- Refactor DIB FM Pre-Processing Function (E- 05810): A preference was added to increase the speed of the file maintenance process by only executing the DIB Preprocess, consisting of UPC Exception Reporting and tagging UPC Maintenance candidates, when the store has more DIB items in their system than the threshold value. This is primarily applicable for POS-LOADS, when the database being loaded has no or few DIB items.
- Card Type Detection (E- 06641): The system can now detect the type of credit card when the card is swiped and can automatically populate the correct tender type (ex: MasterCard, Visa, AMEX, Discover). The new preference to activate this feature is found in Preferences- Total Sale- Credit Cards Window- Auto Select Credit Card Type. For more information refer to the Total Sale Credit Card Window in Preferences in our new F1 Help Utility.
- Time Stamp (E-05819): Added a logged time stamp for backups during file maintenance.
- MX915: Added new forms for the MX915 device. New forms include a Sale Total and Customer Signature form.
- Rental Reservations (E-04239): Made updates to the system to allow rental rate changes on saved reservations having no deposits. A new preference was added to Rental Contracts/Contracts/Change Rate on Reservation w/ Deposit to allow changes to rates. For more information refer to the Preferences Rental Contract Window in our new F1 Help Utility.
- Price Change (E-06726, E-06727, E-06727): Several modifications were made to the price change process. The system was updated so when a price is changed it is highlighted in yellow. Also, added the ability to save price changes in the grid that have changed from the desired gross margin. Additionally, updated the system to record price changes for items with a desired gross margin in the Product Audit Manual Change report.
- Search by Alternate Name (E-06860, E-06861): Added the ability to search for a customer by the Alternate Name. This is applicable from POS, ROMan, RockCentral and Reports. Refer to the topic In the POS Search Customer Window in our new F1 Help Utility.
- Help File: A new Help File is now available. Press F1 in POS, ROMan, RockCentral and Rentals to access help topics for using the RockSolid system.
Defects
- Rental Contracts (D-03510), (D-03719), (D-04529), (D-04529), (D-05409), (D-05575):
- Addressed the issue with select Rental contracts not progressing through the system. (D-03510): Resolved the issue of the system printing blank pages in rental contracts and causing information to be entered more than once. (D-03719): Addressed an issue of the deposit not displaying in a Rental Reservation Contract.
- (D-04529): Resolved the error when creating a rental contract and the No Signature Option is selected. The system no longer attempts to request a signature when the rental contract is created and the No Signature option is selected. (D-05409): Addressed the issue when checking in rental contracts and contract status did not update accurately. (D-05575): Rental Rates (D-04704), (D-04720): Added preference to allow rate changes on reservations without deposits.
- Resolved the issue regarding incorrect rental calculations. (D-04720)
- Batch Bin (D-03696): Resolved the inability to manually add labels to batch bin from the batch bin application.
- Backups (D-03711): Addressed the issue of large databases failing to process a Backup by increasing the default timeout value.
- File Maintenance
- DIB (D-03877): Addressed the issue of DIB coupons and purchase history failing to load from File Maintenance.
- United (D-05263): Resolved an issue with processing the United File Maintenance due to shifted records and spaces on numeric fields.
- Pre-Processing and File Maintenance (D-03639): Updated the pre-processing routines to reduce the file maintenance processing time by up to 25 percent.
- MX830 Function (D-03928): Solved the issue of the MX830 not functioning properly when scanning a credit card or manually entering a credit card.
- End-of-Day Sales (D-03342): Addressed the issue of EOD sales not reporting correctly due to issue with Kits not rounding properly.
- Term Customer Receipts and Statements (D-03700): Addressed an issue with receipts and statements for Term customers when the balance due or sub-total was less than or equal to zero. Receipts and statements no longer display term discount eligibility if the balance is less than or equal to zero.
- Credit Card Signatures (D-01364): Modified POS to allow for credit card signatures when Credit Card Authorization is turned off for stores not using RockSolid for credit card authorizations.
- Product Prices (D-01368): Modified POS to calculate Price over cost for Last Received Cost.
- Receiving Invoices (D-04805): Modified Lancaster Communications to Send Purchase Orders to and Receive Invoices from a new folder. Prior to this change the EDI program was not processing the files uploaded and subsequently not generating a corresponding Invoice and Confirmation file.
- Rental Reservation (D-01734): Updated the system to allow adding/deleting rental items from a Reservation without a deposit.
- Ace Invoices (D-02134): Resolved an issue with ACE invoices for items with alternate unit of measure displaying the incorrect cost.
- Gift Card Transactions (D-04143): Corrected an issue with gift cards being approved with $0 balance.
- Printing POS Receipts (D-05111): Addressed the issue with reprinting receipts. The system now supports the reprint of exactly one receipt when the standard receipt count is set to zero. This applies to 40 and 80 column receipts.
- PDA Scan (D-05128): Resolved an issue where an error was displaying when scanning an item from the PDA and the option to load vendors is on in RockRemote.
- Open Tickets and Quote Printing (D-05129): Updated the system to prompt for printing receipts on Quotes and Open Tickets in addition to regular sale transactions.
- Open Ticket Deposits (D-03331): Resolved the issue with open ticket deposits exceeding the total sale. Adjustments were made so that the deposit amount never exceeds the sale amount and change is immediately given only once.
- Quote Totals (D-01378): Adjusted the display on Quote transactions to prevent printing the Applied Amount box.
- Custom Reports (D-01395): Addressed an issue with Custom Reports having a report type of Customers where the PO Required and Statement option values were not displaying as Yes or No.
- Payments Report (D-05485): Updated the Customer Payments Audit report to accurately display customer payments applied at Rock Central.
- Product Ranking (D-04868): Resolved the issue with sold products not being ranked properly in Product Ranking.
- Credit Cards (D-03381): Resolved an issue when processing credit cards containing credit card names with leading non-alpha characters resulted in an invalid card member name from the processor.
- Credit Card Signatures (D-03511): Addressed the issue of the MX915 failing to prompt for a signature with debit and check sales when using to acquire tax exempt signatures.
- Product Information for Loyalty Tax Exempt Customers (D-03512): Modified POS to refresh product information when adding a Loyalty tax exempt customer to accurately calculate item sales.
- Ace Reward Customer Information (D-03541): Resolved an issue that allowed Ace Reward customers having invalid information to be added to a sale without receiving a prompt to provide the customer with forms to update their information.
- Rock Central Combined AR (D-05989), (D-05562): Resolved several issues in Rock Central-Combined AR, including auto-allocation of payments to invoices, syncing of invoice receipts and their corresponding signatures as well as duplicate payments showing on the balance forward statements.
- Addressed an issue in which the Pending Payment report in ROMan was incorrectly being used to reconcile activity in Rock Central. The Pending Payment report will not be visible in ROMan once a store switches to Rock Central-Combined AR. (D-05562): Scanshell 800NR Device (D-05958): Determined the cause for the Scanshell 800NR Device not working on 64 bit platform with RockSolid was due to new 64 bit SDK drivers, which have since been made available for download.
- Receiving Margins (D-05475): Resolved the issue when receiving a purchase order and the system was improperly calculating the average margin when Desired Gross Margin was set to zero.
- Batch Bin Label Locations (D-03699): Addressed the issue regarding changing locations using batch bin labels. The change location option does not set the date last modified on the product.
- Rock Central Account Adjustments (D-05130): Resolved the error occurring in Rock Central when an adjustment was made to an account, it was incorrectly being reported to other unrelated accounts.
- Import Tool/Catalog Types (D- 05468): Resolved the issue causing the import tool to overwrite specific item information. Also added Catalog Import validation prompts for a required catalog type.
Click here if you need instructions on how to run a Feature Pack
Release Notes Version 5.13
General Enhancements
- Credit Card Signature Threshold Options (E-01055): Updated the software to create a preference for credit card transactions so the system evaluates the amount tendered of the transaction against a set dollar value so when the transaction is equal or below the dollar value no signature is requested or required to complete the transaction.
- TVR Email Collection (E-01491): An enhancement to the software allows for collecting customer email addresses at point-of-sale at True Value Rewards member stores.
- Rental Return on Investment Report (E-01066): Users can now run a report for their rental departments to analyze the ROI for each item in the department.
Defects
- RockCenter Reports (D-03225): Solved the issue of an error message displaying when accessing reports.
- Primary Vendor Designation (D-03089): Addressed a File Maintenance issue in which the Vendor was not made primary when the File Maintenance option to assign a primary vendor was selected and a match was found with the product code.
- Unit Weights (D-01394): Addressed a United Hardware File Maintenance issue with unit weights displaying as negative.
- Receiving Issues (D-01744): Addressed a United Hardware invoice load issue that resulted in items being improperly received.
- Order Multiple Quantity Changes (D-01497): Resolved a Price Change issue regarding items with order multiple quantity changes not updating to the new quantity.
- Customer Screen Position (D-03454): Fixed the startup position of the Customer Detail screen in ROMan so it is centered.
- Sales History Information on Purchase Orders (D-03352): Addressed the issue of inconsistent sales history information displaying on purchase orders.
- DIB Shipment Codes (D-01853): Updated the error involving Do It Best shipment codes.
- Dymo Label Template (D-01996): Updated the Dymo label template to allow for accurate barcode printing.
- Credit Card Payments on Open Tickets (D-03673): Resolved the issue when processing credit card payments as a deposit on open tickets.
- Retail Prices on Receipts (D-03682): Solved the issue of original retail prices displaying on a receipt when the retail price was modified to an increased amount.
- Discontinued SKUs in File Maintenance (D-03569): Fixed an issue with DIB File Maintenance where items were improperly displaying as discontinued.
- Reprint Receipt Printing Multiple Copies (D-03506): Addressed the issue of printing two receipts when selecting Reprint Receipt.
- Sales History in ROMan (D-01384): Updated the software to address errors when accessing and viewing sales history information in ROMan.
Note: There were two minor items discovered in 5.12. Both items will be addressed in the next release.
- In Add/Edit Customer, the window might be shifted to the right. You can click the window and drag it over to the center of the screen.
- When you press R in the POS to Reprint a Receipt you get two copies.
General Enhancements
- DoIt Best Rewards Certificate (E-01277): With the addition of the DoIt Best Rewards Certificates, retailers participating in the DoIt Best Rewards can now accept rewards certificates for this program.
- DoIt Best Updated Bin Labels (E-01217): We have added an updated Bin Label template for Doit Best retailers.
- RockImport (E-01040): With the addition of RockImport, retailers now have a tool to take data from a spread sheet and bring it into RockSolid. Retailers can use this tool to update or add items to their Item File or Catalogs, create Price Changes, Receive Invoices and create Sales Codes (promotions). Note: This feature is an additional charge, please contact Sales for more information.
- Intelligent Margin Enhancement Integration (E-01262): This is a full integration with Group CBF's Intelligent Margin Enhancement tool for managing pricing. Please see their website for more details on this product. http://www.groupcbf.com
- Last Price Sold Display at POS (E-01250): We have added a new field to display the last price below the last sold date on the F6 Inventory screen in POS. This field is specific to the customer on the current transaction so if there is no customer added to the transaction it will show the last price sold for the last sale of this product.
- Line Item Margin Display at POS (E-01249): We have added a new option to display the line item margin at POS. When enabled, it displays the margin for the highlighted item in the lower right-hand corner of the POS screen.
- MC 9090 and MC 9190 Compatibility (E-01427): We have updated our RockRemote Software to support these devices and provide more choices for our retailers when selecting in store mobile devices.
- RockKiosk (E-01042): We have added a price check kiosk to our device line up. This allows a customer or employee to scan or search for a product and display detailed information about the product. This includes an image (if available), price, location, in stock and more. Please contact sales for more information.
- RockCentral Credit Limit (E-01255): We have enhanced the credit limit functionality for our RockCentral product. Now when using RockCentral in Combined Accounts Receivable mode, credit limits are enforced across all locations as quickly as RockCentral syncs transactions (typically 15 minutes).
Defects
- RockCentral Statements (D-01350): Solved the issue of incomplete information displaying when running statements for multiple locations with open balances, invoices and pending payments.
- New/Pending Purchase Order Grid (D-01354): Addressed an issue when creating a purchase order and adding an item. The Extended Cost of an item was not updating when the order quantity changed.
- Rental Contracts (D-01366): Solved the issue of rental contracts displaying the wrong terms at check in.
- MX830 (D-01371): Addressed the issue relating to a delay with the MX830 during transactions.
- Rental Original Rate Option (D-01372): Addressed the issue that when using the option to return a rental at the original rate, the damage waiver did not return to original rate.
- Open Ticket Report (D-01382): Solved the issue of the open ticket report not showing the discounted totals.
- Last Date Sold Report (D-01392): Fixed the issue in the Last Date Sold report where the Query was not working properly.
- Functions Keys in RockCentral (D-01442): Fixed the issue In RockCentral where the Function Keys were not working properly when applying payments in Accounts Receivable.
- PO Cost Report (D-01757): Addressed the issue with the PO Cost Report not reporting the correct information.
- RockCentral Backup from RockBot (D-01769): Fixed the issue with scheduled tasks in RockBot to backup RockCentral database at a scheduled time rather than just performing manually.
- POS Product Search (D-01788): Added logic to the software to allow a ' in the product code field and not receive a run time error.
- DIB Rewards Certificates File Maintenance (D-01793): Addressed the issue of Rewards Certificates not exclusively being added to the item file during file maintenance since adding to the item file is not an optional behavior.
- Quick Maintenance (D-01851): Enhanced software to address the issue of run time errors during quick maintenance.
- Freight Cost (D-01878): Modified the software so the Freight Cost on the Add/Edit Product interface in ROMan displays four decimal places for consistency.
- Open Ticket Reporting (D-01909): Address the issue when adding items and changing prices on open tickets, the changes did not reflect once the ticket was saved.
- Kits: Fixed the issue of kits causing the EOD to be out of balance.
- Blish Mize File Maintenance (D-02152): Addressed the issue of Blish Mize file maintenance not loading items into the catalog.
- Bin Tags (D-02281): Enhanced the software to print the retail price associated with the selected unit of measure on the bin tag, not exclusively the retail price associated with the purchasing unit of measure.
- F8 Copy from Server (D-02288): Resolved the issue of not being to use F8 copy from a server when creating a new blank purchase order.
- Adder Fees (D-02298): Resolved the issue of adder fees unable to distinguish between returns and sale items and resulting in incorrect calculations.
- ROMan- Audit Report (D-02348): Fixed the issue of incorrectly reporting product changes in the Product Audit Manual Changes Report.
- Salesperson All by Date Range Report (D-02349): Addressed an issue with the Salesperson by Date Range Report not displaying all the correct information regarding salespersons and transactions.
- Updating Average Cost (D-02352): Resolved the issue in the software that prevented updating the average cost when the new average cost is zero. (electronic and non-electronics).
- Credit Card Processing (D-02373): Enhanced the software to resolve delays in credit card processing.
- Hotsheet Processing (D-02443 and D-02636): Resolved the issue of incorrect pricing on items that have an alternate unit of measure when receiving a hotsheet.
- Custom Reports (D-02761): Fixed the issue of building a custom report with specific date ranges and incomplete information displaying.
Features:
- 4398 Warehouse Quantity on Add/Edit in Roman: if available from the primary vendor, we will now display the vendor warehouse inventory on the Product Info screen.
- 4748 Emailing Statements Resuming: added an email queue under reports to allow the system to continue sending emails for statements in the event that there is a sending failure.
- 5776 Version Info EO Vendor and Vendor Name: Internal only. Now collecting electronic vendor code and vendor name for all vendors for the Version Info Tool.
- 6807 Receipt Signature Option Descriptions: in POS> View>Options>Receipt there is a new option to ask the customer if they would like a receipt before printing one.
- 6813 Option to Require Customer on Open Tickets and Quotes: added the option to require a customer on open tickets and quotes to make these tickets easier to locate.
- 6838 Deposit/Quote/Open Ticket Alert: added an alert message to confirm that the cashier intends to save a ticket with a deposit.
- 6840 TVRFQ 27 True Value Spec 90 New Quantity Field: updated communications specification.
- 6841 TVRFQ 9 True Value Suggested Order for Events: added suggested ordering option to the event purchase order system.
- 6842 TVRFQ 25 Spec 97 Update and TVRFQ 31 Spec 97 mods: added updated data feed specifications.
- 6843 TVRFQ 30 Made in USA Flag: added an indicator to show which items are Made in the USA. Data is provided by True Value.
- 6844 DIB Project 19 Product Classification (new taxonomy): added support for the fourth level of the DIB department structure.
- 6845 Desired Gross Margin: added a margin control system to individual products, allowed for different rounding options and added the ability to lock a retail price.
- 6895 Ace Rewards Instant Savings: added support for Ace Rewards Instant Savings promotions.
- 7149 Rental Reservation Grid: added additional information to the reservation grid.
- 7150 Link to Release Notes from POS and RoMan: added a link to the release notes through the Help menu in RoMan and POS.
- 7151 DIB Project 40 PO Type: added additional purchase order types including UPS and FEDEX.
- 7231 RockRemote Department and Vendor Filter Option: added option to not load vendors and departments while initializing RockRemote. This will allow RockRemote to start up more quickly.
- 7409 True Value Cobranded Credit Card: True Value Cobranded Credit Card application integreation.
- 7514 MX915 Integration: added credit, debit and gift card support for the VeriFone MX915 device.
- 7582 RockCentral Apply Payments Security Level: added option in settings to restrict access to the Apply Payments section. If this is enabled, this effectively makes the Apply Payments screen read only for any employee below the selected security level.
Defects:
- RS5242 - ROMAN - QUICK/ELECTRONIC RECEIVING - Added logic to use the landed cost (received cost + freight cost) to calculate the new average cost. (PriceChange.dll v2.9.3)
- RS5365 - ROMAN - PURCHASE ORDER - Added logic to print more than 30 characters of the original PO Note when a PO is reprinted. (RockPO.dll v3.10.17)
- RS5365 - ROMAN - PURCHASE ORDER - PRINTOUT - Reduced the font-size of the PO Notes field so that the entire message will be displayed instead of being cut-off.
- RS5428 - ROMAN - PURCHASE ORDER - Addressed an issue where manually adding an Item to a PO from the Catalog using the Manufacture SKU returned an error that the item was not found, even though the item was successfully added from the Catalog (but not the PO). (RockPO.dll v3.10.17)
- RS5449 - TV - ROMAN - PURCHASE ORDERS - RECEIVING - (RockPO.dll v3.10.26) Addressed an issue with incorrect received quantities when an MRI containing the same SKU on multiple lines was processed. Addressed an issue with incorrect received quantities when an item has been partially back ordered and the rest cancelled. Addressed an issue in which the new line being cancelled was not being processed because the corresponding invoice number was not being populated.
- RS6338 - RENTAL - POSTED FILES - Reduced the number of Rental data files being uploaded when data is sent by a store from 3 months to 1 month due to the potential large volume over that period of time and to subsequently reduce the overall file size.
- RS6485 - RENTAL - BLANK CONTRACT - Added logic to help reduce the possibility of printing a blank contract even the problem has not been successfully reproduced. (RSRental.dll v2.9.3)
- RS6595 - TV - ROMAN - ALTERNATE UOM - PRICE CHANGE- Corrected a display bug on the price change interface that displayed the wrong amount in suggested retail. Added logic to improve considerations on Alternate UOM items having variable retail Price Changes. (RockCat.dll v5.10.15)
- RS6641 - ROMAN - QUICK COST CHANGE - Addressed focus issues with the Quick Cost Change interface where it was setting the focus to the Vendor Pack size instead of the Replacement Cost. (PriceChange.dll v2.8.0)
- RS6749 - ROMAN - PURCHASE ORDERS - RECEIVING - (RockPO.dll v3.10.24) Addressed an issue in which using the same PO Number for different vendors caused the received quantity to be doubled. Also addressed issues occurring with the selected row after deleting, archiving or resending a PO.
- RS6795 - TV - ROMAN - PROMOTIONS - Addressed an issue in which the focus was not behaving as expected after zeroing out the order quantity on an item in the grid. (RockPO.dll v3.10.6)
- RS6802 - ROMAN - PRICE CHANGE - Addressed sorting issues with the (location) column in the Price Change grid.
- RS6845 - ROMAN - DESIRED GROSS MARGIN - Added new feature that allows ANY item to be priced based on Desired Gross Margin. Also included are retail locking enhancements that if enable will prevent the item retail from being modified by any electronic process. (S05.10.07_RS6844_v_QMProducts.rds v5107, S05.10.07_RS6845_DGMNewFields.rds v1, S05.10.00_RS6845_DESGROSSMARGIN.rds v3, S05.10.01_RS6845_LockedRetailItems.rrp, S05.10.01_RS6845_LockedRetailItemsbyDepartment.rrp, S05.10.01_RS6845_LockedRetailItemsbyReceivedDate.rrp, RockDLL.dll v2.9.6, RockPO.dll v3.10.24, Product.dll v2.9.9)
- RS6848 - ROMAN - PURCHASE ORDERS - GRID CURSOR - (RockPO.dll v3.10.24, S05.10.09_RS7217_Layout.rds v2) Addressed an issue in which the PO focus changed to the next column instead of the next row as expected after editing a field. Addressed an issue in which the Total Cost at the bottom of the screen was not updating correctly. Modified the Refresh button logic to re-open the grid on large Purchase Orders (> 2000 records) to reduce the performance impact. This should only be necessary after making style changes that need to be reflected prior to continuing work on the grid. Reduced the number of grid columns loaded into memory to reduce the problems with the cursor focus when navigating from row to row. Also modified the Total Grid Calculation procedure to greatly improve performance on Large Purchase Orders (addressed in RS6848, RS6985, RS7217 and RS7282).
- RS6850 - ROMAN - PURCHASE ORDERS - RECEIVING - (RockPO.dll v3.10.24) Addressed an issue which occurred when a discontinued item was ordered along with the substitute SKU. The system doubled the received quantity on the Substitute SKU, when only the substitute SKU was received. Addressed an issue in which the new line being cancelled was not being processed because the corresponding invoice number was not being populated.
- RS6859 - POS - FAST FIND - Addressed an issue in which using a colon (':') symbol as a Fast Find entry did not work. (QFind.dll v2.3.0)
- RS6870 - POS/ROMAN - LOGIN - Addressed an issue in which the Login Name were no longer sorted alphabetically.
- RS6900 - UNITED HARDWARE - ROMAN - FILE MAINTENANCE - Addressed an issue in which the layout for provided by United Hardware for Catalog Maintenance changed (RockCat.dll v5.10.13).
- RS6912 - ROMAN - ADD/EDIT PRODUCT - Addressed an issue in which copying (F8) a product fails single quote (`) is in the Notes field. (Product.dll v2.9.9)
- RS6940 - RENTAL -POSTED FILES - Added Rental Contracts to list of files being uploaded when data is sent by a store.
- RS6948 - RENTAL - DUE DATES - Added logic to correctly calculate the due dates when a store is closed on a Sunday and a rental reservation is created on a Saturday. (RSRental.dll v2.9.4)
- RS6959 - TV - ROMAN - PURCHASE ORDERS - RECEIVING - (RockPO.dll v3.10.24) Addressed an issue with incorrect received quantities when an MRI containing the same SKU on multiple lines was processed. Addressed an issue with incorrect received quantities when an item has been partially back ordered and the rest cancelled. Addressed an issue in which the new line being cancelled was not being processed because the corresponding invoice number was not being populated. Addressed an issue that allowed editing of cells on items that had already been reconciled. This was possible when the checkbox to show reconciled items was checked.
- RS6985 - ROMAN - PURCHASE ORDERS - GRID CURSOR - Reduced the number of grid columns loaded into memory to reduce the problems with the cursor focus when navigating from row to row . Also modified the Total Grid Calculation procedure to greatly improve performance on Large Purchase Orders (addressed in RS6848, RS6985, RS7217 and RS7282). (RockPO.dll v3.10.17, S05.10.09_RS7217_Layout.rds v1)
- RS6986 - ROMAN - ROCKEMAIL SERVICE - Addressed an issue in which the Rock\Working_Email\Sent folder is not automatically being created if it does not exist when the RockEmail Service starts. (RockEMailService.RSECiComm.exe v1.3.0, REMailStatus.exe v1.3.0)
- RS6991 - DIB - ROMAN - CATALOG REFRESH - Modified the retail logic to use the suggested retail instead of the alternate retail when the member retail is not supplied. (RockCat.dll v5.10.17)
- RS7000 - POS - SECURITY - QUANTITY BREAK DISCOUNTS - Security setting that prevent Employees from changing the price is also preventing Quantity Break Discounts.
- RS7009 - DIB - ROMAN - REMOTE RECEIVE - Addressed an issue in which the Quantity Receive was not correctly matching to the Quantity Received in the corresponding purchase order. (RPhysical.dll v2.4.0)
- RS7010 (RS7021) - POS - COGS - (S05.09.12_RS7021_SQL.rds v3) Removed line that recalculates the COG on any stores affected by script: S05.08.15_RS6881_V_SALES dating back to 4/1/2012. Now storing the Average Cost for every Item sold at POS to help provide a more consistent Reporting experience between the EOD Sales Report and the Sales by Date/Date Range Reports. (S05.09.12_RS7021_SQL.rds v4) Modified Stored Procedure to filter out OB and PTA items. Removed line that recalculates the COG on any stores affected by script: S05.08.15_RS6881_V_SALES dating back to 4/1/2012. Now storing the Average Cost for every Item sold at POS to help provide a more consistent Reporting experience between the EOD Sales Report and the Sales by Date/Date Range Reports.
- RS7025 - ROMAN - REPORTS - Addressed an issue in which the Daily Check Received Reports were not taking Checks received from Deposits into consideration. (S05.10.11_RS7025_DailyCheckViewFix.rds v5061)
- RS7034 - POS - RENTAL - KIT RATE CALCULATION - Added logic to correctly calculate the rate on Kits upon return. (RSRental.dll v2.9.2).
- RS7063 - MULTISTORE - WINDOWS 2008 R2 64 BIT INSTALL - Provided additional steps required for installing Multi-Store/Rock Central application on a Windows 2008 R2 64 bit Server.
- RS7086 - ROMAN - QUICK COST CHANGE - Addressed an issue in which the Quick Cost Change interface was not updating the Retail based on the Desired Gross Margin as expected. This behavior is expected to work correctly, however (RS6845) will remove the Lock Desired Gross Margin Option as it will now always be on. For users not using the option, the Desired Gross Margin will default to the Average Margin. There will now be an option to Display the Quick Cost Change interface which will be set to Yes for users currently using the feature. Otherwise it will not be displayed by default. (PriceChange.dll v2.8.0)
- RS7110 - ROMAN - QUICK COST CHANGE - Addressed an issue with the focus is behaving unexpectedly when the Lock DesGrMargin checkbox is on. (PriceChange.dll v2.8.0)
- RS7117 - MULTISTORE - ROCKCENTRAL - AGING REPORTS - Addressed an issue in which the aging report were not displaying the correct information.
- RS7130 - ROMAN - REPORT - LOYALTY COMPARISON - Addressed an issue in which the loyalty comparison report was giving incorrect values for certain users. (RockDLL.dll v2.9.6)
- RS7131 - POS - CUSTOMER SEARCH - Added code to prevent single quotes in the customer code which causes a syntax error when attempting to retrieve the account when it is stored with a single quote.
- RS7135 - POS - PTA - Addressed an issue in which the system allowed PTAs to be discounted at POS. This was causing a discrepancy in the EOD sales reporting among other issues. This only occurred if the user performed an override of the discountable flag on the PTA product.
- RS7139 - TV - ROMAN - PROMOTIONS - Added logic to display a notification when quantity ordered is not a multiple of the F Pack. (Promo.dll v3.7.3)
- RS7140 - ROMAN - MARGIN MASTER IMPORT - Addressed an issue in which the imports from a Workstation failed due to permission issues. (RMarginMaster.dll v2.5.1)
- RS7175 - POS - DEFAULT CATALOG SEARCH - Fixed the indexes associated with Catalog Searches in POS: There should be no Open Index search option for Catalog Searches.
- RS7200 - MULTISTORE - SATELLITE - AR SUMMARY REPORT - Addressed an issue in which the AR Summary report was still active after moving to combined mode. This report should not be active at the satellite store level once converting from Distributed AR to Combined AR. (S05.09.21_RS7200_ARCombinedMode.rds v1)
- RS7216 - ROMAN - ADD/EDIT PRODUCT - Added logic to prevent the Qty w/in context grid from appearing on the Discount-Info tab when the Qty w/in column is blank. (Product.dll v2.9.12)
- RS7217 - ROMAN - PURCHASE ORDERS - GRID CURSOR - Modified the Refresh button logic to re-open the grid on large Purchase Orders (> 2000 records) to reduce the performance impact. This should only be necessary after making style changes that need to be reflected prior to continuing work on the grid. Reduced the number of grid columns loaded into memory to reduce the problems with the cursor focus when navigating from row to row. Also modified the Total Grid Calculation procedure to greatly improve performance on Large Purchase Orders (addressed in RS6848, RS6985, RS7217 and RS7282). (RockPO.dll v3.10.20, S05.10.09_RS7217_Layout.rds v1)
- RS7217 - ROMAN - PURCHASE ORDERS - GRID CURSOR - Reduced the number of grid columns loaded into memory to reduce the problems with the cursor focus when navigating from row to row. Also modified the Total Grid Calculation procedure to greatly improve performance on Large Purchase Orders (addressed in RS6848, RS6985, RS7217 and RS7282). (RockPO.dll v3.10.17, S05.10.09_RS7217_Layout.rds v1)
- RS7235 - ROMAN - PURCHASE ORDERS - GENERATION - Addressed an issue during which the suggested PO was not correctly calculating the Suggested Quantity when the option to Account for Quantity Due In was checked and items were due in. (RockPO.dll v3.10.17, S05.10.09_RS7217_Layout.rds v1)
- RS7236 - ROMAN - CONNECTION FAILURE TOLERANCE - More connection failure tolerance and handling was added to Rock Office Manager to better detect and better handle connection failures due to timeout or other causes.
- RS7238 - MULTISTORE - REPORTS - Addressed an issue in which the Customer Payments Received Report was not functioning at the Satellite store. (S05.09.20_RS7238_Payments_Received.rds v1)
- RS7259 - ROCKBOT - Addressed several issues with RockBot to help improve performance and reliability. (RockBot.exe v2.3.1, RSyncEXE.exe v2.4.1) Added a new RockBot Preference to specify the Job Timeout. It will default 240 minutes. Any active jobs reaching the threshold will be terminated. This will help to deal with RockBot Jobs that no longer active due to being ungracefully terminated by the End-User or Other Process and RockBot not being notified. Fixed an issue in which RockBot completely skipped a date if some event caused it to stop and upon restarting the next execution time was already past. Now the task will be rescheduled to the same date/time as long as the current time is not more than 3 minutes later than the execution time. Added a switch ('LOG') to add extra logging to a separate file: Rockbot_Info.log strictly for debugging purposes. Fixed an issue in which RockBot completely skipped a date if some event caused it to stop and upon restarting the next execution time was already past. Now the task will be rescheduled to the same date/time as long as the current time is not more than 3 minutes later than the execution time. Added a switch ('LOG') to add extra logging to a separate file: Rockbot_Info.log strictly for debugging purposes. (RockBot.exe v2.3.0)
- RS7262 - RENTAL - PRODUCT SEARCH - Addressed an issue in which POS may report the RT (rental) product as not found if the expected Vendor1/SKU of RT/RT was not found due to it being changed (this should not normally occur). This scenario caused the system to attempt to add the RT (rental) product, which subsequently failed because the RT product still existed under some other Vendor1/SKU. Added code to search for the rental product by product code: RT instead of Vendor1/SKU. (RSRental.dll v2.9.7)
- RS7279 - POS - SALES TOTALS - Added logic to the EOD Closing Process to help reconcile the transaction sales totals with the tender totals when the transaction total is zero. This has not been reproduced in POS, but has been encountered while working on script requests. (RockSales.dll v2.7.1)
- RS7282 - ROMAN - PURCHASE ORDERS - GRID CURSOR - Reduced the number of grid columns loaded into memory to reduce the problems with the cursor focus when navigating from row to row. Also modified the Total Grid Calculation procedure to greatly improve performance on Large Purchase Orders (addressed in RS6848, RS6985, RS7217 and RS7282). (RockPO.dll v3.10.17)
- RS7284 - POS - PTA - Addressed an issue in which PTAs were being saved using up to 3 decimal places. This could potentially cause rounding variations when the PTA was retrieved by other reports or other areas of the system. Only 2 decimal places are being save now.
- RS7289 - ROMAN - PURCHASE ORDERS - Addressed a rounding/formatting issue when calculating extended costs on items having an Alternate UOM. (RockPO.dll v3.10.17)
- RS7291 - ROMAN - MARGIN MASTER IMPORT - Addressed an issue in which the imports from a Workstation failed due to permission issues. (RMarginMaster.dll v2.5.2)
- RS7297 - ROMAN - REPORTS - Addressed an issue in which the Sales By Department Report was not displaying the correct Costs. (S05.10.00_RS6844_v_Sales.rds v5063 -> Released in 5.10.12)
- RS7298 - RENTAL - An error in recalculating issue was raised on an older version of Rentals while that is no longer an issue as Damage Waivers are no longer Returnable/Refundable. (RSRental.dll v2.9.4)
- RS7303 - MULTISTORE - INVENTORY TRANSFERS - Addressed an issue in which the inventory transfers were incorrectly being reported as successful even when the transfer failed. (multistore.dll v2.3.0)
- RS7304 - ROMAN - PURCHASE ORDERS - PAST/PENDING/SET PO - Modified the PO list Grid so that the up/down scroll bars are more visible under different resolutions. (RockPO.dll v3.10.17)
- RS7306 -ROMAN - PURCHASE ORDERS - PRODUCT INFORMATION - Added logic that changes the font color of the Order Multiple Quantities when the associated 'Minimum' option on the Add/Edit Product screen is checked. (RockPO.dll v3.10.9).
- RS7315 - WALLACE - CHANGE ELECTRONIC COMMUNICATIONS- (RCommWallace.dll v1.2.4, RockPO.dll v3.10.9, RSync.dll v2.7.12) - Implemented changes specified by Wallace that should work for all stores. There was a difference in behavior between the account: eoutlet that was used for testing and the universal account: pos that is supposed to be used for all stores. New Purchase Order (PO) file specification/layout and remote folder changes were implemented as specified by Wallace's Anthony Jones and Jonah Yount. PO file should now be uploading to /u/wildcat folder.
- RS7321 - WALLACE - PRICE CHANGE - Addressed an issue in which the New Replacement Cost was being populated with the New Retail instead of the New Cost.
- RS7322 - RENTAL - Added logic to prevent users from retrieving a rental contract into a new transaction when the rental contract already exists on an Open Ticket. (RSRental.dll v2.9.4)
- RS7348 - ROMAN - EOY BACKUP PROCESS - Addressed problem with EOY process in which the backup file: RockDBSQL_EOY2012.bak was no longer being generated. (RockSales.dll v2.7.0)
- RS7352 - INSTALLER - MERGE MODULES - MSCOMCTL.OCX UPDATE - Updated the MSCOMCTL.OCX version to 6.1.98.34. This will directly impact the merge modules and will force a reboot to any systems that are running an earlier version of the file, including stores running 5.x versions of the software.
- RS7362 - ROMAN - RECEIVING - MISC MDSE - Logic was added to extract Description and other information from the invoice when the item cannot be found in the Catalog. This prevents the item from being added with the description of MISC MDSE (miscellaneous merchandise). (RockPO.dll v3.10.17)
- RS7363 - TV - ROMAN - FILE MAINTENANCE - F and B PACK - (RockCat.dll v5.10.15) Added logic to list changes in price change when order multiple 1 is changed due to a change in pack status. Modified logic to change order multiple 1 from 0 to 1 when the pack status F is removed. Modified logic to change order multiple 1 from 1 to 0 when the pack status is changed to F.
- RS7364 - MULTISTORE - FINANCE CHARGES - Addressed an issue in which the system incorrectly allowed the Finance Charge Grid to be opened and processed in Rock Central when the Distributed mode was active. (RSaleCodes.dll v2.9.3, Statement.dll v2.7.5)
- RS7402 - TV - PC BIG - PRICE CHANGES - Added logic to prevent run-time error generated from selecting options while grid is loading. Addressed an issue in which Large Price Change files were not being
- RS7406 - ROMAN - FAST EDIT - Modified the sorting issues with the Location Column in the FAST EDIT grid.
- RS7411 - DIB - ROMAN - EVENT ORDERS - Addressed an issue in which the UPC from the Promotional file was incorrect and causing the wrong UPC to be pulled into the customer's system. A ticket has been escalated with DIB and they are now aware of the issue. However the UPC will now be validated against the ITEM data and if not found then the CATALOG prior to being used by the system. (Promo.dll v3.7.7)
- RS7412 - ROMAN - PURCHASE ORDERS - SEARCH - Addressed an issue in which the combination of hitting the F2-Search immediately followed by typing the SKU/Product Code being searched, causes the active cell in the grid (in this case the
cell) to be inadvertently modified. This is due to the latency in changing the focus from the active cell to the search textbox. (RockPO.dll v3.10.20) - RS7417 - MULTISTORE - TRANSFERS - Addressed an issue in which Product transfers were not taking the Alternate UOM into consideration when the Unit at the transfer source did not match the Unit of the transfer destination. (S05.10.14_RS7417_TRANSFERS.rds v1, Multistore.dll v2.3.1)
- RS7428 - INSTALLER - Addressed an error which sometimes occurred on XP Machines when the installer attempted to remove a registry key for RockBot when it did not exist.
- RS7433 - ROMAN - MARGIN MASTER - Addressed an issue in which the Sales History data exported to Margin Master was reporting as zero on promotional and special order sales due to an '*' in the quantity sold. (RMarginMaster.dll v2.5.3)
- RS7436 - POS - FAST FIND - Addressed an issue in which the Fast Find scrollbar did not always allow all item in the grid to be seen. (QFind.dll v2.4.0)
- RS7452 - ROMAN - PURCHASE ORDERS - (RockPO.dll v3.10.26) Addressed an issue in which the Total Cost at the bottom of the screen was not updating correctly.
- RS7460 - ROMAN - REPORTS - Addressed an issue in which the Products by Manufacturer and Monthly Sales History Report was not returning results based on the date range specified by the user. (S05.10.12_v_ManuReportByHist.rds v5061)
- RS7469 - TV - ROMAN - EVENT ORDERS - Addressed an issue that occurred while processing Open Event Warehouse orders that prevented the items not found at the Item level from being successfully added from the Catalog. (RCommTru.dll v2.6.0)
- RS7472 - ADD/EDIT CUSTOMER INFO - Added logic to save change made when data is pasted into any of the form fields.
- RS7474 - RENTAL - BLANK CONTRACT - (RSRental.dll v2.9.6) Added logic that prevents user from renting a past due item. Added logic to help reduce the possibility of printing a blank contract even the problem has not been successfully reproduced.
- RS7476 - TV - ROMAN - EVENT ORDERS - Addressed a display issue with the Order Multiple 1 having a quantity of one being changed to zero under certain scenarios. (Promo.dll v3.7.6, RockPO.dll v3.10.26)
- RS7484 - MULTISTORE - REPORTS - Addressed an issue in which the Report Group: Customer Reports was not displayed in the Report Group drop-down. The Customer Payments Received and Customer Payments Audit should be members of the Customer Reports group. (AR.dll v3.6.0)
- RS7486 - MULTISTORE - REPORTS - Addressed an issue in which none of the Aging Reports (Aging Report, Aging Reports by Due Date, Aging Reports by Due Date - Sorted by Cust Code)were functioning.
- RS7494 - ROMAN - MARGIN MASTER - Addressed an issue in which Margin Master was not accepting the Connection passed by ROMan on some Windows 7 workstations. Code was added for the Margin Master import/export interface to establish a new connection when necessary. (RMarginMaster.dll v2.5.9)
- RS7495 - TV - ROMAN - PURCHASE ORDERS - F PACK ALERTS - (RockPO.dll v3.10.28, S05.10.09_RS7217_Layout.rds v3) Setting the Order Multiple Alert Default Button to Yes instead of No. Addressed an issue in which manual changes to the Order Quantity of F Pack items on a newly Generated or Pending PO were not being enforced or alerted.
- RS7506 - ROMAN - MARGIN MASTER - Addressed an issue in which the Import From Margin Master feature was failing with versions 5.8 and earlier because the SQL Option was not set when the object was instantiated. The option will now be True by default which should allow for backwards compatibility on RS 5.x installs. (RMarginMaster.dll v2.5.10)
- RS7508 - ROMAN - Email Statements - Added logic to extract only the Transaction Number when additional information is returned from the Receipt.
- RS7516 - POS/ROMAN - NON-DISCOUNTABLE ITEMS ON SALE TAX REPORTS - Addressed an issue in which non-discountable items were showing as discounted in the Taxes Portion of the EOD Sales Report as well as the various Sales Tax Detail/Summary Reports By Date Range.
- RS7533 - UNITED HARDWARE - ROMAN - PURCHASE ORDER - Addressed an issue in which the system did not allow a 'U' as a prefix to a United SKU. (RockPO.dll v3.10.29)
- RS7557 - MULTISTORE - REPORTS - Addressed an issue in which the Multi-store Transfer Report date columns for transfer and received were reporting the same value (Multistore.dll v2.3.2)
- RS7585 - HDY - DOWNLOAD FAILURE - Addressed an issue in which occurred when the system incorrectly reported 'Unable to download Price Change' when the Invoice download failed instead of resuming download of the subsequent files including the Price Change. (RCommHandyFTP.dll v5.1.1)
- RS7598 - MULTISTORE - FINANCE CHARGE - Addressed an error that occurred when applying Finance Charges on Windows 2008 Servers. (RSaleCodes.dll v2.9.4)
RockSolid Product Update Version 5.9.28
Enhancements
General
- Rental-Contracts
Customer Number has been added to Rental Contracts. (RS4348) - File Maintenance - Audit Trail
Enhancements now audit and report on changed fields after File Maintenance processing is complete. (RS5759) - Custom Report and Quick Maintenance - New Fields
New fields have been added to the Custom Report and Quick Maintenance. (RS5779) - Sale Code Unit Restriction in POS/ROMan
Added the ability to restrict Sale Code Discounts to a particular unit, and subsequently exclude other units from receiving the discount. (RS6521) - Training Regions in ROMan
Refreshing and creating Training Regions from a Workstation is disabled and is no longer supported. Users attempting to do so now receive a message indicating this. Support continues for creating and refreshing a training region from the server. (RS6679)
POS
- Sim New Upgrade Deployed and upgraded to version 2.0.3.8 of the SIM.dll (SIM.dll v2.0.3.8, SIM.tlb) (RS6240)
- No Print Receipt Option Added a new option to prevent printing of receipts at POS. (RS6399)
- Persistent Alert Note Option
Added the ability to optionally display a customizable, persistent alert note at POS. (RS6520) - MX830 Integration
- Improved the integration with the MX830 to expose more functionality than earlier releases.
- Includes the ability to set the Swipe Timeout for the MX830 as well as optionally showing/hiding the debit buttons on the MX830 device. This enhancement now upgrades the SIM.dll as well as moving it out of the System folder and sub-folders and into the Rock sub-folders. (RS6583)
- MX830 Show/Hide Debit Button Option
Added an option to show/hide the debit buttons on the MX830 device. This option allows stores that do not support debit card transactions to hide the debit buttons on the MX830 and subsequently reduce the likelihood of MX830 user error at POS. (RS6591) - COGS
Added a new field to capture the average cost at the time of the transaction. This field will be used to report cost of goods sold for End of Day sales reports as well as departmental sales reports. (RS7010) (RS7021)
True Value
- Substitution Merge Grid Enhancement
New columns and toolbar buttons have been added to the Substitution Merge Grid. (RS6398) - Image ID / Purge-Refresh
- Now downloading and unzipping any zip file matching the pattern: product_color_G*. when an image purge/refresh is performed. (RockDll.dll v2.8.8)
- Fixed the Image Refresh button when editing a product from a Purchase Order. (RockPO.dll v3.8.14, Product.dll vv2.8.6)
- Modified Roman > Add/Edit Product interface to always display the Refresh Image button. The same functionality applies to the product interfaces for purchase orders and promos. (Product.dll v2.8.5, Promo.dll v3.6.4)
- Added a clean-up script to automatically format the Image ID (cdeImageID) on the existing catalog. (RockCat.dll v5.9.10, RockDLL.dll v2.8.5, S05.09.13_RS6737_ImageID.rds v1)
- Modified Catalog Refresh and File Maintenance to format the Image ID, removing unnecessary prefixed zeros.
- Made enhancements to pull images from the server using the SKU instead of the Image ID, followed by saving the downloaded file as
.jpg. - Added full support for pulling True Value images from their servers based on the Image ID instead of the SKU. Added full purge and refresh capabilities for IMAGE ID based images. (RS6737)
- SPEC 94 -Global Sync Wait Timeout Preference
Added a global option to specify the amount of time (in minutes) to wait on certain processes that are executed via SYNCEXE.exe program which is generally called as a RockBot task. The default is 60 minutes, but can optionally range from 30 minutes up to 120 minutes, with 30 minute increments. (RS6740)
Do It Best
- Order Confirmation -New Status Codes
Added support for new DIB status codes to the Order Confirmation. (RS6400)
Other
- Lancaster - Partial Electronic Communications
Added electronic communications support for Lancaster- Supported electronic features including sending POs and receiving invoices.
- File Maintenance and Catalog Maintenance for Lancaster is not supported at this time. (RS6401)
- Wallace - Change Electronic Communications
Implemented changes specified by Wallace that impacts file layouts, file naming conventions and support for additional ship-to accounts linked to the primary account. (RS6703)
Defects
POS
- Signatures Addressed an issue in which users were incorrectly being prompted for signatures on debit transactions. (RS6292)
- Alternate UPC Item
Addressed an issue in which sale Items having long descriptions (254 characters) and an Alternate UPC were not successfully being added because the system automatically appends the Alternate UPC to the description field, consequently exceeding the 255 character limit. This was modified to prevent this from happening in the future. (RS6564) - Repair Deposit
Addressed a display issue in which the Repair screen does not display the ACE Rewards Coupon departments that were being added to non-ACE stores. (S05.06.00_RS5484_AceCoupons.rds v4) (RS6607) - Emailing Invoices
Open Tickets receipts are no longer e-mailed to the accounts that have the option enabled to receive a copy of the receipt by e-mail. (REMailStatus.exe v1.2.0, RockEMailService.RSECiComm.exe v1.2.0) (RS6677) - Layaway Payment Grid
Addressed an issue in which a subscript out of range error was displayed when the user clicked on the Layaway Payment Grid. (RS6781) - Password Highlighted
The entire password text is now highlighted when prompted. (RS6796) - Voiding Last Transaction Addressed rules related to Voiding the Last Transaction when the transaction has been tendered as an Invoice or the transaction is a PTA. Voiding transactions containing a PTA are only allowed under the following circumstances:
- Not in Multi-Store Combined Mode.
- No amounts have been applied to an invoice
- No amounts have been allocated from a PTA. (RS6899 / 6920)
- Emailing Invoices Addressed an issue in which under certain conditions, invoiced emails are sent without a signature.(REMailStatus.exe v1.2.1, RockEMailService.RSECiComm.exe v1.2.1) (RS6919)
- Return Discounts Made enhancements to prevent applying terms to non-discountable items upon return. (RS7112)
- Discounts - Security Level Made enhancements to prevent the system from changing the item discountable status when the user presses F7 to change quantity, but does not have the ability to apply discounts due to a lower security level. (RS7113)
- Term Discounts Calculation Addressed a discrepancy in which the Term Discounts did not consistently calculate correctly based on the sub-total. (RS7115)
- Zero Average Cost Items Added code to prevent costs entered at POS from being modified when item has a zero (Average Cost, Retail and Margin). (RS7153)
- Multi Tenders - Authorized Names With Single Quotes Added ability to handle Authorized Names having single quotes. This was causing a problem by preventing the corresponding transaction data from being written to the Multi-tender table. Stores that encounter this problem that have not yet upgraded to 5.9.21 or 5.10.3 should run the script: REPLACEQUOTEINSIG010101 which replaces the single quote ( ' ) with a tick ( ` ) and consequently allows subsequent updates to occur. (RS7241)
- Serial Numbered Products Made enhancements so when an Open Ticket is retrieved, there is no longer a prompt for a serial number on an item that is already returned. (RS7247)
- PTA Addressed an issue in which PTAs made at POS was recording to the Payment table with a zero amount. Consequently Pending Payments, EOD Sales Reports as well as other payment related reports, were affected. ( RS7265)
- Double Discounting Bug
Added code to enforce flags that allow or prevent multiple discounting at POS. (RS7215)
Rental
- Screen Centering Addressed an issue that occurred when the user held down the Ctrl-F4 button combination. (RS6339)
- Toolbar
Addressed an issue in which the toolbar was not resetting after exiting Rental when the Register automatically starts the Rental Module when opened. (RS5438) - Training Region
Addressed an issue in which the Rental Training Region was not connecting to the proper database. (RSRental.dll v2.8.4) (RS7196)
ROMan
- Margin Master Addressed an issue in which exporting to Margin Master failed when the database location was a UNC based path. (RMarginMaster.dll v2.4.4) (RS6592)
- Quick Receive
Addressed an issue in which the margin is being changed to 100% after the Save and Bin <+> button is clicked. (PriceChange.dll v2.7.0) (RS6598) - Purchase Order -Add/Edit Product
Addressed an issue in which the user was prevented from overwriting numeric fields such as average cost and retail starting with a decimal point. (Product.dll v2.8.3) (RS6691) - Quick Maintenance - Manufacturer Code
Addressed an issue with indexed searches by Manufacturer as well as both single and mass updates of the Manufacturer not saving the updates. (S05.08.06_RS6762_QueryLookUpManfCode_SQL.RDS v3)( RS6762) - Pending Purchase Order
Addressed an issue in which a runtime error was produced after editing a product on the Purchase Order and continually clicking the Close button. (RS6805) - Customers - Email Invoices
Modified a label changing from Email Invoices to Email Receipts so that it is not misconstrued to be an Invoice Tender Type. (RS7033) - BF Statements - Remittance Stub Balance
Modified code to prevent the BF remittance stub from printing a different balance from the Main Statement Balance. (RS7145) - Late Fees
Made enhancements to include payments made on the same day that the invoice is due up to 11:59:59 PM of the invoice due date. Enhancement made to correctly calculate Late Fees. (RS7148) - Add/Edit Products
Added logic for True Value specific controls to be visible only when TV is the Primary Vendor. (Product.dll v2.9.10)(RS7206) - Product Ranking
Addressed an issue in which product history was halted due to an error and only RockSolid sales were taken into consideration. (RS7277)
File Maintenance
- Addressed an issue in which items were not being updated when the Make This Vendor Primary option was enabled. The only change was that the vendor was made primary. (RockCat.dll v5.9.8)( RS65510)
- Addressed an issue in which the Alternate UOM data is still being added or updated when the Add/Update Alternate Units of Measure option is not selected. (RockCat.dll v5.9.8) (RS6593)
- Addressed issue in which option to Make This Vendor Primary was not performing as expected. (RS7222)
- Addressed performance issues associated with the new File Maintenance Audit feature. Added a progress meter for the Audit process, which is performed after the Item Maintenance has completed. To alleviate performance overhead, by default only, Updates are audited. Optionally, Item Maintenance Adds can be turned on. (RockCat.dll v5.9.15, S05.09.00_RS5759_FMAudit.rds v3, RockAudit.RSECiComm.dll v1.0.4) (RS7255) Reports
Reports
- Addressed an issue in which the Product Analysis (Top 100 By Qty Sold) Report was showing bottom 100 instead of the top 100. (Product Analysis (Top 100 By Dollar Sold).rrp, Product Analysis (Top 100 By Gross Profit Dollars).rrp, Product Analysis (Top 100 By Qty Sold).rrp) (RS6163)
- Addressed an issue in which the A/R Payment Reports were displaying the transaction number instead of the tender. (RS6533)
- Addressed an issue in which the Delete Ticket button is still displayed after closing the Open Ticket Report followed opening another report. (RS6853)
- Addressed a discrepancy in the Sales By Date Range Department and Class -Summary report.(S05.09.12_RS6964_SalesByDepClass-Summary.rrp) (RS6964)
- Custom Reports - Products - Null Replacement Costs
Enhanced software to properly handle the Replacement Costs when the values are null. (S09.16.00_RS7213_v_ReplacementCost.rds v1) (RS7213)
Ace
- Bin Labels Addressed an issue in which Sheet and Bin labels were not consistently printing the Rank and Min/Max or Pt/Qty values. This was causing some confusion to end-user part. (Sheet.dll v2.4.1) (RS6613)
- Departments
Addressed an issue in which the ACE Rewards Coupon departments were being added to non-ACE stores. (S05.06.00_RS5484_AceCoupons.rds v4) (RS6600) - Product Code
Addressed an issue in which new product codes associated with ACE items were being added via electronic Invoice with preceding and trailing spaces. (RCommACE.dll v2.1.0, S05.09.15_FixProductCode_RS7187_SQL.rds v1) (RS7187)
True Value
- Vendor Sync - Large Tier P
Addressed an issue in which attempts to sync large Tier P files eventually hung up and failed.(RS6447) - Purchase Orders
Addressed an issue that prevented users from creating a purchase order when the Use Alternate Vendor option was selected. (RockPO.dll v3.8.9) (RS6494) - File Maintenance - Sub Referral Reports
Addressed an issue in the sub-referral reports was not displaying consistently when run manually versus when generated after File Maintenance is run. The margins had to be adjusted to accommodate wider fields and to prevent the overlap between pages. (TV_Sub_Referral_Report.rrp) (RS6936) - Catalog Refresh
Addressed issue in which Variable Priced Catalog Retails were not being updated during the catalog refresh process. (RS7164) - Merge Batch Bin
Moved the Batch Bin option to a Global setting under Preferences > Other > TV. (RMerge.dll v3.4.3, S05.09.00_RS7201_TVMERGE_BATCHBIN.RDS v1)Changed merge report to dynamically adjust according to the displayed row grid. Only merged items are being added to the batch bin during the merge process. (RS7201)
Do It Best
- UPC Exception Report Modified the UPC Exception Report to display the UPC on the report so the user can now find and correct the conflicting UPC. (RJob.exe v2.6.0) (RS6670)
- Promo Final
Addressed an issue in which Promotional files containing a single-quote in the Manufacturer SKU (pos 136) prevented the file from being fully processed. (RS6782) - Promotions Addressed an issue in which saving changes to the Promotional Code was not taking effect. (RockPO.dll v3.8.10) (RS6865)
Orgill
- File Maintenance Manufacturer Code Addressed an issue with formatting Orgill Manufacturer Codes having two preceding zeros in front of the five-digit Manufacturer Code. The two preceding zeros are now removed (0012345 will be formatted to 12345). (RockCat.dll v5.9.9)( RS6884)
- Drop Ship Addressed an issue with editing and adding drop-shipped, Orgill-based invoices to the Product table with the correct information. (RockPO.dll v3.8.12) (RS6757)
Multistore
- Reports Modified the Payments Received Reports to now display at the satellite. (S05.09.20_RS7238_Payments_Received.rds v1)( RS7238)
- Reconciliation Reports Modified the Satellite Reconciliation Reports to utilize the Invoice total instead of the Sale Transaction total. (S05.09.20_RS7283_Reconciliation_All_Customers.rrp, S05.09.20_RS7283_Reconciliation_Invoices.rrp, S05.09.20_RS7283_Reconciliation_Summary.rrp) (RS7283)
- Invoice Reconciliation Reports Corrected both the Summary and Invoice Reconciliation Reports so it only shows invoices instead of all transactions. (S05.09.15_RS7163_MultistoreInvoiceReconciliation.rrp, S05.09.15_RS7163_MultistoreInvoiceReconciliationSummary.rrp) (RS7163)
Other
- Handy - Sending Purchase Orders Addressed an issue in which electronically sending Handy Purchase Orders was failing intermittently. (RCommHandyFTP.dll v5.0.2, RSync.dll v2.6.6)( RS6949)
- Installer - POSTINSTALL.EXE -PCCharge Payment Server
Addressed an issue in which the IP Address for the PC Charge Payment Server was not always being correctly updated to use the correct local IP address. The consensus from support was that the executable (POSTINSTALL.EXE) needed to be removed from the install as it was no longer necessary. This only occurs when PC Charge Payment Server is installed on the RockSolid Server. (RS6981) - BOST - Data Communication
Addressed an issue in which communication with Bostwick Braun failed in some environments because Passive FTP communications were not supported. Passive FTP is now the default for future communications with Bostwick. To force Active FTP communications a passive.txt file containing the value 0 are copied to the rock folder. (RCommBost.dll v3.2.1)( RS5959)
RockSolid Product Update Version 5.8.21
We are pleased to announce the release of RockSolid Version 5.8.21. The standard Release Notes are below, but we wanted to take a moment to share some exciting news.
This version marks an important milestone for all of us. Currently, 75% of all stores are on a version of 5.x and notifications to upgrade have gone to all remaining stores so we can return to our standard procedures in regards to release notifications. We appreciate your patience as we work through the task of getting stores migrated to the new Version 5.
With Version 5 we are ready to continue growing with your business!
Please note for those of you on earlier version of 5.8, this release does contain coding to correct the Term Discounts issues communicated earlier this month.
Enhancements
True Value
- Promotions (RS6193) Added additional fields to the Promotional Orders default style:
ADV Code indicates how an item is featured in a circular:
FE - Featured.
SH - Shown.
LL - Line Listed
MC - Mentioned in Copy
OF - Order Formed Item.
NS - Not Shown.
Program Code indicates if an item in a circular is also included in an auto.ship event for the same month:
BOM - Bargain of the Month
FOM - Feature of the Month
GV - Great Values for the month.
Zoned Item Indicator has a value of Z for items that have a zone cost at True Value.
Percent Discount is the percent discount from cost to determine the Event Cost.
Core Indicator Flag has a value of Y or N to indicate if an item is a True Value core item.
Retail Assortment Code has a value of 1, 2, 3, 4, or blank to indicate if an item is included in a basic, expanded, dominant, or other DTV assortment.
Tier Item indicator indicates if the item has been tiered by True Value. - New Fields in True Value File Maintenance
New fields added and updated by file maintenance: Visibility Indicator (Visible, Highly Visible), Central Ship Indicator, Variable Price Method Code, Tier Item Indicator, RPE Level 1 Retail, and RPE Level 2 Retail. New fields added but not populated yet by True Value: Unit.of.Measure (UOM) Item Indicator, E.commerce Indicator, Ecommerce Price, and Consumer Comparative Data. (RS6194, RS6353, RS6681) - Item File Export (RPE) File
Created new RockBot task that can be setup to create and send the Item File Export at scheduled times. Prior to this, the Item File Export had to be manually executed in ROMan> Database > Vendors > Advanced > Create Item File Export. (RS6195) - Bin Labels
Templates are now available to support the new warehouse bin label project. For more details, go to MOL > Pricing > Retail Systems Bin Labels and Price Stickers > RockSolid Bin Label Template Information. (RS6305) - Broken Pack Indicator
Added back the B pack status indicator to be updated via file maintenance and displayed in ROMan. (RS6196) - 1x1 Labels
Added the ability to print 1x1 Sheet and Dymo Product labels via price changes. (RS6272) - Align with Catalog
Created a generic script to align the new True Value fields with the catalog. (RS6858)
Multistore
- Multistore RockCentral Combined AR
Added a hyperlink to the Pending Payments Report that opens the Apply Payments screen for the corresponding Customer Account. (RS6550) - Inventory Transfer Reports
Added two new reports to track inventory transfers sent and to track inventory transfers received: Transfers Summary Report Received, Transfers Summary Report Sent. (RS6786)
Defects
- ROMAN -Reports
- Addressed an issue where the hyperlink in the Product History Report was no longer working. (RS5215/RS6231)
- Addressed an issue where the report Products By Vendor and Qty Sold was no longer working. (RS5354)
- Addressed sorting issues with the Sales Tax Summary Month Report. (RS5395)
- Addressed an issue in which certain Tender reports were not displaying the cash tendered correctly. (RS6852)
- Custom Reports - Products
Addressed an issue in which the Last Received Cost field was unavailable under Custom Reports > Products. (RS6628) - Custom Reports - Customers
Addressed an issue in Custom Report > Customers where filtering on the Tax failed. (RS6646) - Customer-Employee-Sales History
Addressed an issue in which the Report did not return any information because of a divide by zero exception when calculating the margin on a particular employee. (RS6735) - Email Status Report by Date Range
Addressed an issue in which the Report did not return any information because of a newly added field to one of the tables being joined. (RS6805)
- POS - Quote
Addressed an issue where changing the retail on a miscellaneous merchandised item alters the cost of goods sold for that item. (RS4398)
- BB - Invoice Downloads
Addressed an issue where an error occurred while performing a Vendor sync with Bostwick Braun. (RS5133)
- Sale Codes
Addressed an issue where the items could not be added to a sale code from catalog. (RS5209)
- Rock Message Center
Addressed issues related to stores having problems downloading messages due to only supporting passive ftp communications. (RS5730)
- Margin Master
- Addressed an issue with the Margin Master export utility that sometimes occurs when the Sales History quantity has more than 10 decimal places. (RS6090)
- Addressed an issue where the Margin Master Export utility was not always exporting the Replacement Cost indicated on the Add/Edit Product interface. (RS6431)
- POS - Open Tickets Addressed an issue where voiding an open ticket did not work as expected. (RS6111)
- POS - Gift Cards
Elaborated on the correct procedure when adding value to an already activated Gift Card.(RS6260)
- POS - Rentals
- Addressed an issue with Rental Rates and the Use Calculated Rate options. When checked, the new item rate entered should be used; when unchecked the item should revert back to the day rate. (RS6294)
- Addressed overlapping field display issues that occurred when the option to show/hide the damage waiver was checked or unchecked. (RS6324)
- Addressed an issue in which quantity sub-totals were not being correctly calculated when the same item was in the grid more than once. (RS6390)
- POS - COGS
Added logic to always use the Average Cost when calculating the COGS. This sometimes is altered when the preferences are set to Use the Highest Cost in the system. (RS6306)
- POS - Security - Term Discounts
Addressed an issue where Term Discounts were not being reflected on returns if the clerk did not have a high enough security level on the Offer Discounts at POS security option. (RS6325)
- Multistore
Discontinued the use of SOAP SDK in favor of .NET for Inventory and A/R balance checks.(RS6330)
- TVR
Addressed an issue where non-policy A items were displaying an extra dash on the bin labels policy A position. (RS6334)
- ROMan - Quick Cost/Receive
Addressed an issue where products could not be added from the Quick Cost/Receive interface. (RS6342)
- ROMan - Finance Charges
Right justified the Late Fee column for consistency. Addressed a display issue with the Finance Charge interface, where numbers were all top justified. The vertical alignment has been adjusted to address this. (RS6368)
- POS - Expanded Receipt Message
Addressed an issue where $ and % characters were not allowed to be typed into the Expanded Receipt Message field. (RS6378)
- Purchase Orders
Addressed an issue in which the 13 month history grid was displaying 14 months instead of 13. (RS6379)
- POS - Gift Cards
Added logic to prevent users from using the shorthand (QTY = SKU) method to sell multiple gift cards. Only one Gift Card can be sold at a time and a message displays indicating this. (RS6402)
- DIB - ROMan - Purchase Orders/Receiving
Addressed an issue where Cancelled Items with Suggested Substitutes was not correctly cancelling the item. (RS6432)
- POS - Term Discounts
Addressed an issue in which additional term discounts were given on items already discounted even though the option NOT Eligible for Term Discount w/Price Code was checked. Various scenarios were explored using a combination of customers having term discounts and items having the Allow Discount for This Product checked/unchecked and the NOT Eligible for Term Discount w/Price Code checked/unchecked. (RS6433)
- ROMan - Finance Charges
Addressed an issue in which Adjusted Due Dates were not being moved to the next month after Applying Finance Charges. This seems to only be replicable when the user reverts the finance charge date to a previous value. (RS6440)
- POS/ROMan - Advanced Search
Addressed default sorting issues with the Advanced Product Search screen. (RS6463)
- ROMan - PO/Promo - Product Sales History
Addressed an issue in which the Sales History for the product does not scroll to the top or most recent month of sales. (RS6463)
- POS - Gift Card - Block Swipe
Addressed an issue which occurs with the legacy block swipe devices and the POS interface when the user fails to Tab out of the Amount field prior to swiping the card. If the focus is on the Amount field when a swipe occurs, the card data is dumped into the Amount field along with the actual amount. When the system then attempts to round that Amount factoring in the additional value that was appended via the swipe, the Amount rounded up by $.01. (RS6469)
- ROMan - Customer Employee Sales History Report
Addressed an issue in which the Report did not return any information if the Employee associated with the customer was not involved with the actual sale. Modified the report to display the employee associated with the actual Sale instead of the employee associated with the customer. (RS6524)
- ROMan - Purchase Orders - Advanced Product Search
Addressed an issue in which the Advanced Product Search was producing an error when invoked. (RS6455)
- POS - NET1 - MX830 - Card Swipe
Upgraded software to make signature image smaller so that it prints properly in Star printer. (RS6567)
- DIB - Order Confirmation
Addressed an issue in which an error was occurring with a particular Order Confirmation that was preventing invoices from loading while performing a DIB vendor sync. (RS6575)
- TV - Sent POS
Addressed an issue where the Confirmation button under Sent POS was not being displayed even though the associated invoice has been received. (RS6589)
- Rock Central
- Statements - Customer Search
Addressed an issue in Rock Central Statements > Customer Search where it was searching the Rock Database instead of the Rock Central database. (RS6596)
- Applied Payments - Customer Search
Addressed an issue in Rock Central where the F6 - Customer Detail and F7 - Add Customer were visible when they should not be active in Rock Central. (RS6597)
- Combined AR
Addressed an issue with duplicate A/R balance records. Also addressed an issue that addresses Orphaned Invoice records. (RS6512)
- Statements - Customer Search
- TV - ROMan - File Maintenance
Addressed an issue where the new numeric, but unpopulated fields added to Tier File Maintenance were causing an error due to the field having spaces instead of null (binary zero). Additional logic was added to handle this occurrence. (RS6619)
- POS - Default Customer Search
Addressed an issue where the default Customer Search was changed for stores upgrading from versions prior to 5.6.25 to Current Versions. (RS6623)
- TV - ROMan - Add From Catalog
Addressed an issue where attempting to add an item from catalog fails when there are two UPCs associated with a SKU. (RS6632)
- HILLMAN - Vendor Loads
Addressed an issue that prevented a new item from being added to the item file when the item had all zeros on the main UPC and a numeric, non.zero Alternate Unit UPC. (RS6669/RS6690)
- TV - ROMan - Saved Custom Report
Addressed an issue in which under certain circumstances, saved custom reports in the reports list were not correctly associated reports in memory due to a discrepancy in the sorting rules between SQL and the List Box. (RS6801)
- ROMAN - Archive Tool
The archive feature has been removed pending a future architecture redesign. (RS6828)
- POS - Locked Open Tickets/Quotes
Addressed an issue in which attempts to retrieve a locked open ticket or quote changes the transaction number to the one that is locked creating a problem where two different transactions have the same transaction number but only one is recorded. (RS6833)
- POS - NET1 - Debit
Addressed a Net1 related issue in POS where Debit card transactions were being treated as a Credit Sale transaction instead of a Debit/PIN Sale. Moving forward, Net1 Debit Card tenders will be treated as a Debit/PIN Sale transaction. The following exceptions should be noted:- Credit Refunds will only be supported if the Debit card can also be used as a Credit card
- DEBIT Voids will not be supported. Refunds to the Debit card are not possible for Debit-Only cards.
- ORG - ROMan - Price Change
Addressed an issue in which Orgill Price Change files were not being synced or imported if there were duplicates in the file. (RS6882)
- ORG - ROMan - Receiving
Addressed an issue in which Orgill Received Quantities were being duplicated if an error occurred during the receiving process. (RS6914)
- POS - Voiding Last Transaction
Addressed rules related to Voiding the Last Transaction when the transaction has been tendered as an Invoice or a PTA is in the transaction. Voiding transactions containing a PTA is only allowed under the following circumstances: Not in Multi.Store Combined Mode. No Amounts have been applied to an Invoice. No Amounts have been allocated from a PTA. (RS6920)
General Enhancements:
True Value:
- Origin of Order: Now populating the 'Origin of Order' to the event ordering interface with the appropriate description for each event.
- True Value Project Gold Star - Sales Person Reports
- New True Value Coupon SKU Maintenance
- True Value Tier Catalog Refresh
- True Value Customer Data Upload
- New True Value Rewards Customer Update Format
Rental:
- Added the ability to specify an initial ROI on a rental item. This initial setup occurs once and can only be changed via script.
- Added a Price List feature to allow customers the ability to generate a report of rental items rates by department. It will also give them the option of breaking by department.
- Added a feature which allows stores to configure POS by register to open rentals automatically when Rock loads and after a transaction has been tendered.
- Added a feature which displays product images in rental contract and product search screens.
- Added a feature which allows customers to override rental rate on contract out. It will also provide quick access to product detail by adding a new button in contract screen
- Added a feature which allows stores to use the advanced search (dept/class/sub-class) on rental products.
Do It Best:
- Added the ability to optionally send item margin data to IMCS.
- DIB Discontinued Flag to optionally display the Discontinued Checkbox when DIB is the Primary Vendor.
Additional Electronic Vendors:
- Added full electronic communications with Blish-Mize.
- Added full electronic communications with Wallace Hardware.
All,
We are pleased to announce the release of RockSolid POS version 5.0. This will move RockSolid POS to the SQL database platform. This is a bigger release than usual for RockSolid POS and there are some special steps you need to perform before you start the update.
- This will take more time than past releases. It can be as long as 2 to 4 hours.
- This should be installed afterhours and after you perform your End of Day.
- You may wish to archive data before you proceed with the 5.0 install. Note: Remember NOT to archive anything from 2010.
- If you are on a version prior to 4.13.12 then when you press the Get Feature Pack button you will update to 4.13.13. If you are on 4.13.12 or 4.13.13 you will receive the update to 5.0.
- An installation walk through is at this link (click on it to view, download or print)
- Be sure to compact DB before running 5.0. This will help the migration run as quickly as possible.
- RockRemote, your software for the PocketPC must be updated to run with RockSolid POS version 5.0. It can be downloaded from this link
** It is very important to read the instructions as the install steps are a little more detailed - also do not stop in the middle of install, let it run until it has completed.
If you have any questions please contact RockSolid Support at 800-588-5128 or email at support@rocksolidpos.com
Thank you,
The RockSolid Team
Note:
A new feature pack 4.13.13 has been released to general. It is a defect only release that corrects the following issues.
General Defects
Note:
This version contains the new SIM v2.0.2.13 and its dependencies (SaxComm8.ocx, etc). It should resolve the existing inconsistencies between the MX830 device and previous card swipe/pin pad/signature capture devices.
If you process credit cards through RockSolid, please update PC Charge to the most current version. PC Charge support can be reached at 877.659.8981.
True Value Users: If you are on a Feature Pack older than 4.7, please contact your RockSolid Helpdesk BEFORE installing Feature Pack 4.13.06.
True Value Enhancements
General Defects
Attention MX830 Users: Contact Support to update your software if you are running MX830 devices.
This version has been deployed using an older version of the SIM object version 2.0.0.1 to circumvent delay and timing issues encountered by some stores using the 1000 SE debit pin pad. Support will assist you in downloading a version that supports the MX830 devices.
Notes:
True Value Users: If you are on a Feature Pack older than 4.7, please contact your RockSolid Helpdesk BEFORE installing Feature Pack 4.12.16.
Fast Find Grid: Issues with the Fast Find Grid have been resolved.
Sub-Department: The problem with sub-departments not displaying in Add/Edit Product and then having an incorrect value applied when the item is saved has been resolved. If you are on 4.12.15 please update to 4.12.16 as soon as possible.
General Defects
True Value General Defects
True Value General Enhancements
Enhancements
To use the new adder feature, create a product, check the adder box to make the product an adder. Once you have an adder product open the product the adder will be associated to and on the other tab enter or search for the adder sku. Once the product is in the adder grid, the delete option can be modified. If it is selected then the adder product can be deleted at order entry without removing the primary product. If it is not checked then the adder will only be removed if the primary product is removed.
Attention MX830 Users: Contact Support to update your software if you are running MX830 devices.
This version has been deployed using an older version of the SIM object version 2.0.0.1 to circumvent delay and timing issues encountered by some stores using the 1000 SE debit pin pad.
Notes:
True Value Users: If you are on a Feature Pack older than 4.7, please contact your RockSolid Helpdesk BEFORE installing Feature Pack 4.12.15.
Fast Find Grid: Issues with the Fast Find Grid have been resolved.
General Defects
True Value General Defects
True Value General Enhancements
Enhancements
To use the new adder feature, create a product, check the adder box to make the product an adder. Once you have an adder product open the product the adder will be associated to and on the other tab enter or search for the adder sku. Once the product is in the adder grid, the delete option can be modified. If it is selected then the adder product can be deleted at order entry without removing the primary product. If it is not checked then the adder will only be removed if the primary product is removed.
We are releasing a HotFix to version 4.11, revision 4.11.888, to address intermittent debit issues being experienced by some customers. This version incorporates an older version of the SIM.dll file used to communicate with the PC Charge software. This will temporarily disable the ability to void gift cards with the MX830 in the RockSolid software. If you are not using PC Charge or are not experiencing debit card issues, there is no need to update software versions at this time.
True Value Users: If you are on a Feature Pack older than 4.7, please contact your RockSolid Helpdesk BEFORE installing Feature Pack 4.11.11.
Enhancements
True Value Issues
Bostwick Braun Issues
General Defects
Rental Defects
MX830 Defects (New SIM.dll v2.0.2.0)
NOTES:
True Value Users: If you are on a Feature Pack older than 4.7, please contact your RockSolid Helpdesk BEFORE installing Feature Pack 4.10.8.
DoIt Best Users: In 4.10.8 the check box on the product info screen labeled Discontinued no longer exists for DIB items ONLY. This is to accommodate the DIB discontinued types, which will now be displayed on each item. If you wish to discontinue an item in the store you will now move it to the 'discontinued' sub-department. This only applies to items where DIB is the primary vendor.
General Enhancements
TV Enhancements
General Defects
Quick Maintenance Defects
True Value Defects
MX830 Defects (New SIM.dll v2.0.2.0)
Do-It-Best Defects
Bostwick Braun Defects
United Hardware Defects
Contract-In Driver's License: During the Contract-In process, it is unnecessary to allow driver's license information to be associated and/or changed. Since rental products are being returned, the need to ensure responsibility is no longer helpful and changes to this information is no longer recommended. Driver's license association should only be offered during the Contract-Reservation and Contract-Out processes.
Contract-In Signature: During the Contract-In process, it is unnecessary to continue the request for electronic signature capture. Since rental products are being returned, the terms of a contract no longer apply for those products. Electronic signature capture should only be presented during the Contract-Out process.
Rental Security: The intent is to offer a solution, for users, to limit employee access to their Rental application. This solution will be provided via existing security access levels, which will offer control over Rental in both Office Manager and POS. Be aware that the default level of security is 99 for rental. Any employee that does not have a 99 for their security level will not be able to see any Rental option. To change the security settings for Rental there are two places you must set security.
Driver's License Display: During the driver's license image collection process, it is necessary to obtain driver's license phone, vehicle tag and vehicle state information. Including these additional fields greatly reduces the driver's license image display area, requiring the image to display smaller. To compensate for this change, the ability to zoom in on the driver's license image also becomes necessary.
Driver's License Expiration Date: During the driver's license type collection process, it is necessary to obtain driver's license expiration date information. Accounting for this additional field requires the relocation of the date of birth field.
Contract Agreement: The intent is to offer further control, to users, of their rental agreements. This would include expanding the Terms section to allow document linking, expanding the Damage Waiver section to disable its use and creating a Sale section to offer a - sold as is - statement.
Contract Totals: Reformatting the Rental Totals section, of screen and print, has become necessary, as the current format of this section does not allow for simple auditing of payments and charges. When charges are questioned by the renting customer, users are experiencing difficulties in communicating the make-up of those charges.
Check Signature: System no longer prompts for signatures when payment type CHECK is selected
Rental Contracts: Rental now correctly wraps text when it is printing contracts.
Rental Penalties: Rental now correctly uses grace periods to apply late fees.
DIB - Price Change Filter: A new option has been added to the DIB price change screen, at the top of the screen there is now a check box that allows you to turn this option on or off for comparison. The purpose of this tool is to keep manually applied retails from reverting back to older retails.
- In the example below, a manually applied retail change of $21.99 is being overwritten by a price change record of $24.99. This common IMCS maintenance practice has caused many users to question why manually applied retails are reverting back to older retails.
- Week 1 - Wednesday (8 am) - User manually changes retail to $24.99.
- Week 1 - Wednesday (8 pm) - RockSolid POS generates an IMCS maintenance record of $24.99.
- Week 2 - Tuesday (9 pm) - Do it Best Corp generates a price change record of $24.99.
- Week 2 - Wednesday (8 am) - User manually changes retail to $21.99.
- Week 2 - Wednesday (9 am) - User processes price change record of $24.99 (overwrites $21.99 record).
- Week 2 - Wednesday (8 pm) - RockSolid POS generates an IMCS maintenance record of $21.99.
- Week 2 - Wednesday (8 pm) - RockSolid POS generates an IMCS maintenance record of $24.99 (overwrites $21.99 record).
- Week 3 - Tuesday (9 pm) - Do it Best Corp generates a price change record of $24.99.
- Week 3 - Wednesday (9 am) - Price change record is ignored because of cost/retail matches.
- The example below shows how the above would have played out, had the IMCS maintenance records been ignored by using the new option.
- Week 1 - Wednesday (8 am) - User manually changes retail to $24.99.
- Week 1 - Wednesday (8 pm) - RockSolid POS generates an IMCS maintenance record of $24.99.
- Week 2 - Tuesday (9 pm) - Do it Best Corp generates a price change record of $24.99.
- Week 2 - Wednesday (8 am) - User manually changes retail to $21.99.
- Week 2 - Wednesday (9 am) - User ignores price change record of $24.99.
- Week 2 - Wednesday (8 pm) - RockSolid POS generates an IMCS maintenance record of $21.99.
- Week 3 - Tuesday (9 pm) - Do it Best Corp generates a price change record of $21.99.
- Week 3 - Wednesday (9 am) - Price change record is ignored because of cost/retail matches.
Notes:
- This change exists as an option, as IMCS maintenance (retail adjustments via manually updating or ordering) can be created outside of RockSolid POS. In such cases, the user will continue to depend upon the price change record to update the retail of their system.
- For those users creating IMCS maintenance in RockSolid POS only, it is our suggestion that this option NOT BE selected.
- For those users creating IMCS maintenance in mydoitbest.com (or other means), it is our suggestion that this option BE selected.
- This option only prevents the display and update of retails of IMCS maintenance records. Costs will always be updated.
VeriFone MX830: Support has been added for the MX830 pin pad, signature and credit card device. There are currently two issues with our support for the device that we are waiting on new software from VeriFone to resolve. First, Gift Cards can not be returned, voided, canceled or removed from a transaction once activated. Second, the signature is printing above the expected location on receipts.
ATTENTION TRUE VALUE USERS
- GET ALL WORKSTATIONS OUT OF ROCK OFFICE MANAGER ("ROMan") AND POS
- PERFORM A ROCK OFFICE MANAGER ("ROMan") SYSTEM BACKUP
- Go to ROMan>Utilities>System Backup
- REFRESH CATALOG
- At the server, go to ROMan>Database>Vendors.
- Display your True Value vendor.
- Click "Item File Options"
- Click "Refresh Catalog"
- REFRESH INVENTORY FILE FROM CATALOG
- Complete Refresh Catalog above.
- At the server, go to ROMan>Utilities>Support.
- In the Auto Script box, type ORDMULT010101 and click GO.
- If you get the message that this script was already run in the past, click Yes to continue.
- COMPACT YOUR DATABASE:
- Go to ROMan>Utilities>Compact DB.
- Tier Pricing - For products with True Value as the primary vendor, the Order Multiple 3 Replacement Cost and Quantity are being moved to Order Multiple 2, and an Order Multiple 4 Replacement Cost and Quantity are being added. Order Multiple 3 and Order Multiple 4 will be used by True Value in the near future for additional pricing breaks where applicable. For more details...
- Analyzer Tool - A new feature was added to compare the True Value catalog with the Product file to identify Core items, Retail Assortment Level items, and Green items that are currently stocked or not stocked. This new feature utilizes a new CATALOG report type in Build Custom Reports. For more details...
- When working in the batch bin label screen if you held down an arrow key you would get an Active-X Error.
- For some vendors while performing a vendor-sync from a workstation PC the files were not being removed from the download folder on the server. This sometimes prevented files from being downloaded the first time and necessitated initiating a second vendor-sync on the server worked file and cleared the folders.
- Resolved the issue where the pin pad was not initializing properly for Debit transactions.
- Resolved the issue with the POS grid screen size. If you adjusted the column width and then closed POS the screen reverted back to being run together.
- NOTE: After installing 4.7, the POS grid columns must be manually adjusted before they take effect.
- The columns will not be automatically fixed by installing 4.7.
- Resolved the POS screen freezing saving a transaction when there was a product code that contained a single quote (") like for a foot of pipe.
- Resolved the type mismatch issue when printing and sending statements.
- Resolved the random issue when sorting the PO grid by quantity ordered. Randomly an item would have the quantity ordered changed and sent to the vendor even though the PO showed the correct quantity ordered.
PLEASE NOTE: IMPORTANT CHANGE FOR PC CHARGE USERS
PC Charge enhancements: To comply with PA DSS standards, the 4.6 version of RockSolid POS is compatible with PC Charge version of 5.8i that includes TCP SSL communications. SSL (Secure Socket Layer) is a communication protocol that allows the RockSolid POS Software to send all credit card information encrypted to PC Charge. This secure communications method is one step closer to ensuring your software meets PCI Compliancy guidelines. In order to process transactions with PC Charge and the RockSolid POS version 4.6, you must set the following option regardless of the version of PC Charge currently running.
NOTE: THIS MUST BE COMPLETED PRIOR TO PROCESSING ANY TRANSACTIONS ON ROCKSOLID POS.
1. Go to the configure Setup section within PC Charge.
- Check Enable Secure TCP/IP integration.
- For Store Location, select Current User.
- For Store Name, select MY.
- Click Display Store to obtain the default PC Charge certificate.
- Click OK to save your changes to PC Charge.
- Click on Start and Run.
- At Open, type CMD.
- At the C: prompt, type IPCONFIG and press ENTER.
- Look for and note the IP Address (will be needed in the next step).
- Type EXIT and press ENTER.
- If on PC Charge version 5.8, change Use SSL Y/N to Y. If on PC Charge version 5.7, leave this set to N.
Once the above options have been configured, you are ready to start transferring all credit card data to PC Charge.
Enhanced by Adding Print Bin Label Capability: This enhancement adds the ability to print bin labels in the Remote Receiving window. This lets you receive merchandise while updating pricing in customer stores. From the ROMan menu, click Purchase Order and then Sent PO. Select the purchase order. When the Purchase Order window opens, click Fill Qty and select Remote Receive. The Remote Receive window includes two new check boxes: Add to Batch Bin Label and Print Dymo Bin Label. If you check the Add to Batch Bin Label box, the system adds the current item to the batch bin label list after you click OK to accept the item. If you check the Print Dymo Bin Label box, the system immediately prints a bin label to the Dymo printer after you accept the item by clicking OK. This capability also works with Electronic Orders from electronic vendors in Received Files.
Ace
- ACE P/O Does Not Match Electronic Invoices: ACE electronic invoices have been corrected to now match with existing purchase orders.
- ACE Invoices: Corrected so invoices received from ACE are using the new invoice format and not the old invoice format. Previously, ACE invoices were being processed using the old P/O style even though the customer had updated to the latest P/O version in RockSolid. We have now updated to process all invoices downloaded with the latest P/O.
- ACE Invoices and Alt UOM Items: Alt UOM items were displaying the improper cost on ACE invoices. The Purchasing Unit Cost was modified to calculate (Received Cost x Order Multiple Quantity). Previously, the Purchasing Unit Cost was being calculated by multiplying the (Received Cost x Received Retail) which was incorrect. This issue has been resolved.
Do it Best Corp.
- Enhanced to Use Classic or Vision Costs: The Do it Best Corp vendor provides both Classic and Vision costs in the Catalog Maintenance and Item Maintenance files. Previously, the Mbr Cost Option determined the cost to use. While this worked properly for Item Maintenance files, it was insufficient for use with Catalog Maintenance files. To correct this issue, a new option was added to the ROMan, Databases, Vendors, Advanced Options window. Check the Download Catalog Updates box. Then, select which option to use in the Use the Following Cost: Classic or Vision box. This option defaults to Classic. If you change the option, the system displays the Please Refresh the Catalog to Update The Cost Based On Your Selection; We Recommend To Refresh The Catalog After Business Hours. Click OK.
- Items Fail to Add: When creating a purchase order and using the min/max option, the system no longer displays an error message indicating which items were not added to the P/O. This issue applies to Do it Best Corp orders.
- Do it Best Corp Vendor and Substitute Items: Logic was added to differentiate the Do it Best Corp vendor from other vendors when handling substituted items. If the status code for an ordered item has been shipped (empty status) or shipped from a different warehouse (status A), the substitution is processed using the SKU received. If the status code is set to 1, the item is backordered. All other item statuses result in the item being cancelled according to Do it Best Corp specifications.
- Loyalty Information and Do it Best Corp: When communicating, the system has been modified to exclude payments to account (PTA) in both the RockSolid POS and ROMan environments. Previously, the customer was receiving inflated eligible rewards by including values associated with PTA (Payment To Account) information.
- Do it Best Corp P/O Displaying Incorrect Ordered Quantities: The ROMan, Data Transfers, Received Files window was indicating only a quantity of one item when more than one was actually ordered. This is now displaying the correct quantity.
Orgil
- Orgill Receiving Items with MISC Description: Purchase order items are no longer being received with a description of MISC. As long as the received item has a description and the item exists in the proper ROMan files, the item's description in the Receiving window displays.
- Orgill Receiving: Corrected an issue in the Database/Vendors window. Previously, if you selected Orgill and chose Item File Options to refresh the catalog, the password was incorrect. The correct password has now been entered to allow refreshing the catalog.
- Recalculating Margin When Receiving from Orgill: Previously, the system wasn't updating the margin based on the previous average cost with the new replacement cost.
True Value
- Inappropriately Showing with Due Ins: If you add items to an order with a quantity of 777, 888, or 999, the system excludes the quantity from appearing in the Due In box for this item on the order. This feature only applies to True Value orders.
- To Ensure Product Images Display: Changed to prevent the user from selecting True Value as the type for a non True Value vendor. A validation catalog test has been addedWhen the user selects a catalog for a vendor the system checks to see if the catalog is associated with another vendor. If so, a warning message appears.
- RockBot and the Data Capture Process for True Value: If RockBot is not open when Data Capture files are scheduled to be sent to True Value, the files will now be sent as soon as RockBot is turned on.
- Processing True Value Free Items: Free item coupons were being added with True Value's suggested retail price. This has been changed to display a negative Standard Retail price for free items to give the proper discount at Point of Sale.
- RockSolid POS: Now verifies and gives the best price before applying the sale price on True Value items
- Receiving Items from True Value: The sync now properly brings in all items associated with the MRI file. In previous software versions, certain MRI files refused to populate the Receiving window with file information. For example, after downloading an MRI containing 240 items with quantities to be received, when the invoice was viewed, 100 line item quantities should have been filled, but only 20 were updated. The remaining 80 were ignored. Then, if the same MRI file was placed in the download folder and a No Sync was preformed, the system properly updated the remaining 200 lines, thereby obtaining inconsistent results. To correct this issue, a new file in the turnover folder was added to change the Load Invoice logic.
- Printing from a True Value Promotion: When printing promotion items, the last column is now being populated with the appropriate data. Previously, the date in the last column was blank.
A recent issue with vendor sync errors and processing orders with Do it Best Corp. has been resolved. To ensure your communications with Do it Best Corp. please download the latest Feature Pack 4.5.19.
Thank you,
ECi RockSolid POS Customer Service.
To download the latest Feature pack you must be on the main server. Open ROMan and click Utilities -> Support -> and then Get Feature Pack now. This will download the latest feature pack to the server and can be done at any time of the day. However, the activation of the Feature Pack should be done off business hours. Once the Feature Pack has been installed, each workstation will need to be updated.
Please ensure that PC Charge and RockSocket are both closed before activating the Feature Pack. When opening ROMan, the system will prompt the user to install the previously downloaded Feature Pack. Answer yes to this question. The system will take you through the steps of activating the Feature Pack. Simply follow the instructions on the screen until complete. You have successfully installed the Feature Pack.
If this is your first Feature Pack update, please have your Customer ID and zip code handy. You will be asked to verify this information before downloading the feature pack. Once verified, you will no longer need to enter that information.
Multi Store Users: You MUST update each location at the same time. Running stores on different versions will cause syncing errors.
New Features
- A new feature has been added under the Custom reports option for Customer and Product Quick Maintenance. This powerful tool allows you to select customer and product records the same way custom reports option are selected, but allows further data manipulation. The need for custom scripts to add, change, or remove certain data in mass has been eliminated with this new tool. Click here for to find out how to use this tool.
- NOTE: Please ensure that security is properly set on this option and give only select authorized personnel access. This tool will add, change, and delete customer and product information. Please ensure you have reviewed your selections and have a valid back up prior to running the application.
- You can now create promotions for specific customer levels. Instead of creating and applying price codes to individual loyalty or reward products, as currently done, you can also create a promotion or sale for those products and associate one or more customer levels to that promotion/sale. This capability allows the loyalty/rewards customers to receive the level of discounted pricing specified, without affecting all other customers.
- An additional receiving report has been added to allow for substitute item recognition. This report is automatically generated when substitute items exist in electronic receiving.
- To close ROMan, you now need to select Exit from the File menu.
Known issues resolved
- When substitute items are received the system will now add the substitute item to the system as appose to amending the substituted item sku to the ordered product.
- The Loyalty Comparison report has been updated to ensure the Total Transaction on this report and total transactions on the End of Day report are using the same numbers to calculate the totals.
- The PO by Location History report has cosmetically altered to print fields in bold font for easier reading.
Vendor specific issues resolved
Do It Best
- The catalog update option was previously defaulted to not update. This option has been modified to auto select this option to ensure the catalog is being updated. A catalog refresh is must be performed in order to pull current information from the Do It Best catalog. Once performed, the system will continue to update the catalog.
True Value Company
- When creating Market Orders, the system will now use the ship date to calculate the Due in date.
- The Non stock flag is set on items with TV set as primary vendor was previously not allowing that item to be placed on a PO with any other vendor. This has been modified to allow purchasing of this item through alternate vendors.
- Receiving a purchase order will update the Due Ins upon processing. This will update the Due Ins on cancelled products properly.
- You can now process the True Value Customer Maintenance report for IOOC from a workstation and not solely from the server.
- When doing a Vendor Sync to send an order to True Value, the communication will just send the order and receive an order confirmation. No other files will be downloaded to your system when sending an order. All other Vendor Sync processes will continue to download all available files from True Value.
- RockSolid Rental is our latest innovation. Built right into the RockSolid POS system, this module equips you with the time-saving tools to get higher profit on your rentals operation with less work. Watch your message center for more information on this exciting bolt on module and how you can download your free trial version.
- United Hardware is now a vendor that communicates electronically with the RockSolid POS system. Upload Purchase and Promotion orders, download invoices, process file maintenance and price changes all electronically with this new vendor.
- Additional security measures have been added in order to preserve the integrity of the customer record. These additions include verification of all pending transactions of the customer record prior to allowing it to be deleted.
These include ensuring that:
- The customer has a zero balance
- The customer has no pending open orders
- The customer has no pending repairs
- The customer has no pending payments
- The customer had no transactions take place on the date of the record being deleted. This includes paying the account off to a zero balance and trying to delete in the same day. An end of day must be run first to account for all transactions, and then the customer can be deleted.
- Point Of Sale
- At the Point of Sale tender screen, in order to clear to a new POS transaction, users were able to press any key to continue. It was reported by a number of users that their cashiers were scanning a transaction's initial product before clearing to a new POS transaction. This resulted in the first character of the barcode being used as the 'Any Key' and the remaining characters for product entry. Often times, this incorrect reference would match on products that were not intended for purchase.
In order to resolve this concern, the concept of the 'Any Key' needed to be removed. Users are now required to press one of two keys. The Space bar or the Esc key is now the only valid options to transition from the tender screen to the next transaction. While this change does not introduce any additional extra key strokes, there may be a change in procedure for many.
We ask that you please notify your entire staff of this change, to ensure a smooth transition. To aid in this notification, cashiers will be notified, on screen, of these new valid options.
- When making a check payment at POS, the check number entered into the notes will print on the Customer Payment report.
- At the Point of Sale tender screen, in order to clear to a new POS transaction, users were able to press any key to continue. It was reported by a number of users that their cashiers were scanning a transaction's initial product before clearing to a new POS transaction. This resulted in the first character of the barcode being used as the 'Any Key' and the remaining characters for product entry. Often times, this incorrect reference would match on products that were not intended for purchase.
- Accounts Receivable
- The Print/Send option will now appear when selecting statements to print duplex.
- Purchase Order Entry/Receiving
- When receiving a manual purchase order, the previous calculation for cost was using the first items cost for all subsequent items received. Receiving has been updated to ensure all costs are updated from the PO Receiving cost. If a received cost does not exist, the cost on the PO will be used.
- Run time error 'Invalid Row Key' after deleting a product when editing a PO has been removed.
- Additional measures have been taken to increase the speed of receiving on the latest version of Purchasing.
- When editing retail price changes, selecting the print option and then saving the Rock custom report, Run Time '9': Subscript Out of Range error. This has been removed.
- Reports
- A run time error '6; overflow' has been removed when printing custom reports.
- Rock Remote
- The ability to print Dymo Bin Labels from the Pocket PC has been added to allow you to quickly print a bin label to your Dymo label printer once the item has been completed.
- Additionally, the option to print a bin label to the Zebra printer now exists to allow you to immediately print labels from the Pocket PC.
- Do it Best Corp.
- Orders with a status code of 2 (ship via UPS) were previously not updating the receiving quantity. This has been updated to allow all orders with this status to receive the quantity sent on the DIB invoice.
- All promotional orders sent to Do it Best Corp. are required to have a promotion code in all capitol letters. The software will now force all codes to be uppercase to ensure the order is received properly by Do it Best Corp.
- Refill orders are now being sent to Do it Best Corp. with the status code that distinguishes that order as a refill order.
- True Value
- When receiving an order that contains substitute items, this update will allow substituted items to be added from the catalog when receiving is processed, and then receive the proper quantity.
- True Value Rewards users will now be able to download all new TVR customers into the RockSolid POS system. With this new enhancement, you will no longer need to manually enter in new TVR applications prior to mailing them to IOOC. Please watch for a separate communication from True Value Rewards that explains this new RockSolid POS enhancement.
The ability to email statements within Rock Office Manager has been added to give customers new options in statement receiving. Store an email address on individual customer accounts and easily configure them to receive an electronic copy of their statement instead of mailing a paper statement. Click HERE for instructions on how you can start utilizing this exciting new feature now.
RGIS is a third-party company that provides services for inventory counting procedures. Starting with a list of products, RGIS employees physically count inventory items at the dealer's location, providing on-hand quantities of all items on the list. The product list used by RGIS is a file generated by the POS system, containing any or all products in a store's inventory. It is easy to create, and easy to provide to RGIS using standard file delivery methods such as FTP, e-mail, or physical media. This new option within your RockSolid POS system allows you to export items and import counts yourself, without custom scripts. To learn how to make the most of this counting procedure, click HERE.
RockSolid POS offers a new add-on feature that will allow the export of Chart Of Account information into the QuickBooks accounting system. This enhancement gives the ability to easily link the Chart Of Accounts between both systems, and with the click of a button, export the RockSolid POS daily information into Quick Books. To find out how you can make the most of both packages, please call the Sales Department.
Cashiers Adding Cash Back to Receipts Not Available
Source: http://www.rocksolidpos.com/messages/featur.htm
Belum ada Komentar untuk "Cashiers Adding Cash Back to Receipts Not Available"
Posting Komentar